Big O Tires in Richmond, VA, is known for its legendary friendly service and a commitment to customer satisfaction. Reviews highlight the team's efficiency and willingness to provide clear explanations of services and costs. Customers appreciate the availability of early, late, and weekend appointments, along with free alignment checks. The staff, including the manager, is praised for their kindness and professionalism, making visits enjoyable with fun conversations and a welcoming atmosphere. Many customers express their intent to return for future car care needs, such as tire services, oil changes, and inspections. With major brands like Michelin and Goodyear available, Big O Tires stands out for its reliable service and knowledgeable team, ensuring that customers feel informed and at ease about their vehicle maintenance.
Desperately needed air in my tires in a pinch and they handled it in 10 minutes! These guys rock!!
August 2025
Today was my first visit to Big O Tires and I needed several things done before I had to be somewhere at 10 AM. The cost of everything I needed done was explained to me beforehand and all was accomplished in plenty of time. They were friendly, efficient and reasonably priced. I'll definitely go back there for car care.
July 2025
James and the entire team was very helpful and efficient. Got me on my way to work and a reasonable amount of time I can’t thank them enough!
