If you call this branch no one EVER answers and instead TELL you to leave a message and someone will return your call by the end of the following day! THAT'S pitiful customer service in my book!
September 2022
I left bigwig Wells Fargo for Atlantic Union. This location is my favorite. Everyone is very professional and helpful. It feels more like the neighborhood banks that I grew up with.
April 2021
BEN!! Ben is awesome!! called him. said hey i need this and this. he said yes sir. got it done in 5 mins flat. i was out of there and on with my day. thank u so much ben lipchak!! he is the branch manager and he is just awesome!!!! def recommending him to everyone!!!
At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Short Pump, Richmond, VA branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender.