Atlantic Union Bank's Midlothian branch is known for its professional and friendly team. Customers praise the staff's attentiveness, as they take the time to listen and resolve any issues. The branch manager, Carl Brown, and assistant manager, Aaron Johnson, are particularly commended for their exceptional service. Clients feel valued and never rushed, even when dealing with complex matters such as security breaches. The overall consensus is that Atlantic Union Bank provides consistently excellent service, with one customer even wishing they could give the branch six stars. The bank's welcoming atmosphere, with lollipops for children, further contributes to its positive reputation among the community.
The team is very helpful, warm ,and nice, that makes a difference when it comes to customer service!
July 2025
As a customer of Atlantic Union branch located at 11101 Midlothian Turnpike, we have nothing but good things to say. From the manager, Carl Brown, to the assistant manager, Aaron Johnson, to all of the staff, we get consistently friendly and attentive service. We would give them 6 stars if we could!
February 2025
OOPS, my error to last rating(didn't have my glasses on! Every bank person I've had contact with were very nice!
