Atlantic Union Bank's Midlothian branch is known for its professional and friendly team. Customers praise the staff's attentiveness, as they take the time to listen and resolve any issues. The branch manager, Carl Brown, and assistant manager, Aaron Johnson, are particularly commended for their exceptional service. Clients feel valued and never rushed, even when dealing with complex matters such as security breaches. The overall consensus is that Atlantic Union Bank provides consistently excellent service, with one customer even wishing they could give the branch six stars. The bank's welcoming atmosphere, with lollipops for children, further contributes to its positive reputation among the community.
The Branch Manager is great! So thorough and efficient and pleasant. He takes time to answer your questions and well informed. All the people there are pleasant and helpful. Hr runs a smooth bank.
August 2026
The teller, Laura, at this bank is awesome. My child brought in some coins to convert to cash and she was great with him. Taught him a lot about money and saving, and even did the payout with two-dollar bills!
December 2025
Love working with Aaron and all of the staff at Atlantic Union Bank on Midlothian Turnpike. They are all so easy to work with and very knowledgeable.
