United States Postal Service
USPS,
Post OfficesHours:
1645 W Broad St, Richmond VA 23220 Hours
About United States Postal Service
United States Postal Service offers courteous and efficient customer service. Postal clerk explains the cost of each type of Priority mailer, then helps correct an erroneous zip code. Fast, always helpful, always kind. Staff are never in a bad mood and are knowledgeable in stamp options. Lines are rarely any, and if there are, the wait is usually only 10 min. The post office has been fine for sending packages. It is an ideal neighborhood post office. Some customers note that doors to a PO box may be locked and no one in sight, and the place can feel surprising for the name USPS.
Most Recent Reviews
August 2025
Terrance was incredibly helpful and kind while helping me refund money orders I no longer needed. Thank you all!
April 2025
I feel a little bad posting a 5star review after only good experiences at this post office, but here we are. It's been fine. I haven't used their extra services beyond sending packages, but that has been a fine experience. Good luck fam.
July 2024
Courteous and efficient customer service. Postal clerk explained the cost of each type of Priority mailer, then helped correct an erroneous zip code! Also, no line at 4pm even through Google Maps showed “busier than usual”.
More Comments(57)
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