-
March 2024 by Victoria
Experience here started out "friendly" when In1st moved on this area. But now I sense a bitter staff that I chose to go to the postal service on Broad St. Nearest VCU?
-
March 2024 by Connor Boyd
Clerk is the rudest person in the world.
-
March 2024 by Austin Tuck
I don't typically expect great reviews at a government service, but MY GOODNESS this was the absolute worst experience I've ever had in any storefront. As soon as I arrived, the clerk met me with instant sass and condescention for no reason at all. There was no line. I wasn't asking for anything difficult. They weren't close to closing. I wasn't rude. He just felt the need to make me feel like an idiot for asking a simple question. I'm completely not confident my package will be shipped on time or handled with any care (it's fragile). Hopefully it gets there. Avoid avoid avoid. Don't go to this post office. Listen to all the reviews against this man.
-
February 2024 by Caroline Knox
I dread coming in here every time and purposely go out of my way to another mail office because the older man, Clerk 14, is probably the most miserable and rude person in Richmond. I am the usps’ most low maintenance customer. Pre-paid mail and just need a receipt, just want to get in and out politely. Every single time, he has an attitude with me about something, and I don’t even talk. Just feels the need to be a **** for no reason.Why aren’t there ever other clerks here? Is he the only one in the building? If you are in charge and somehow reading this, PLEASE do something about this man. Absolutely 0 customer service or people skills whatsoever.
-
January 2024 by Queen Petty Lex
This is the worse freaking post offfice! It closes at lunch time 30 mins before it is supposed to and they open too damn late! They open at 10am!!! How is this convenient for people in the neighborhood? With shipping prices have raised since Covid, I don’t understand why you don’t have the money to fund employees so that this post office can open and give the services to the community that they need to!?! This is absurd!! Then rent is high in the neighborhood just for inconveniences!! It’s only because mostly blacks live here!!
-
December 2023 by Beta Tech
Black male clerk was useless and rude.Refused to scan my QR code. Had live this place. He acts like he owns the usps company. Arrogant idiot. Not sure how usps stay in business with clerk like this joke.
-
December 2023 by Carl Rudebusch
Older black male clerk who is immediately rude to you upon entry. Refused to ship internationally full stop. For my domestic package he CHANGED the address to an incorrect address right in front of me, and then got upset with me when I asked him to confirm the address. Would give zero stars if possible.
-
December 2023 by Cedria Hope
First and last time time I would come to this location older black clerk is very smart rude lazy and doesn’t like to do his job which isn’t much by the way
-
October 2023 by Miguel Gomez
The clerk is probably the most annoying, condescending, patronizing human I have ever encountered in my life. Literally stay away from this place. This man has no compassion for others at all, the union wont sack him and he knows that.
-
October 2023 by Django Watts
Clerk 14 is a menace to society and specifically North side mail services. He needs to be removed. He is homophobic and virulent. USPS needs to act.
-
October 2023 by Aleisha Wilhite
Terrible experience. Older gentleman is rude and talks to customers like they are d**** I will never again come to this location.
-
August 2023 by Time 2 Talk
Incredibly rude, terrible service, slip stated package was ready for pickup but it went out with the carrier AGAIN. Avoid if possible
-
July 2023 by Emily Abshire
Clerk always parks in the hash lines that are part of the disabled parking spot claiming it’s the “employee parking spot.” Refused to listen to me and walked away while I was speaking. Told me to “mind my business” because “nothing is going to change,” despite it being an ADA violation.
-
April 2023 by Jess Fauscette
Clerk was condescending, rude and proceeded to tell me off for not walking completely around the partition in middle of the room. Instead of moving on from this comment after I politely said “okay thank you I appreciate you telling me that” he continued to berate me. Never coming here again.
-
April 2023 by Jess Mount
I didn’t read the reviews about clerk 14 before I went in but he delivered in the same manner for me as other reviewers. I told him I had a QR code to print a label for one package and needed a receipt for another package that was already labeled. His response was to tell me I didn’t need to tell him that and that he shouldn’t be working there if he didn’t already know that I had a QR code. He clearly feels entitled to act this way because USPS has allowed it. What a joke.
