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February 2024 by Sharon Drennan
The Verizon rep was extremely polite, knowledgeable and friendly
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February 2024 by Monique Penick
James was very helpful and made my experience wonderful.
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February 2024 by Gabrielle Nettles
customer service is literally no help smh go to a corporate location instead
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January 2024 by Nicholie R.
Verry help full kind and respectfull nice warm real people. Love this place. Don't care if I have to drive extra to get here this is my store.
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January 2024 by Jon Emch
James J. was a huge help for me today. Came in to replace a broken phone: James efficiently described my options, created a welcoming atmosphere, and was eager to share his knowledge with me. This is one of my better experiences at a non-corporate verizon store, and I will be coming back for future
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December 2023 by barbara Roberts
Excellent staff. Went to store ask questions about my IPhone 12. Left with new IPhone 15 & in my favorite color of green.?
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December 2023 by Alice Brinkley
Came to the store only to buy a screen protector for my phone. Left with a new Pixel 8 pro and a Google watch. I usually plan ahead for an expensive purchase, but Dymond was able to persuade me to get the phone upgrade. He was not heavy handed with his sales pitch just convincing. He was very patient with all my questions and explained everything well. Even made me laugh a few times.I will definitely pass the word about the very good customer service being provided, which is so sorely missed now a days.Sincerely,Alice Brinkley
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December 2023 by James Ellerbee
I was due for an upgrade for my phone. Left Verizon with a tablet and watch also. I spent way too much money than I normally spend but I consider it an early Christmas gift to myself.
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November 2023 by Stu Mains
Came here originally back in November of 2021 for a new phone for my girlfriend. Came again November of 2023 for an upgrade for my phone. James was here both times and he was really awesome. Kind, friendly, informative, knowledgeable, and kept you laughing to help bridge the gap between when you were doing phone stuff and waiting on the phone to do its thing.
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November 2023 by Cathy Magallanez
Dymond at the Laburnum location was just fabulous! He was helpful and provided great customer care. I’ll definitely return to this location in the future.
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November 2023 by Jonay Seward
James was a very great rep and he assisted me to the best extent!
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November 2023 by Chelsea Collins
James was very nice and welcoming, he explained everything well and asked if I had any questions and didn't seem to be rushing me out the door.
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October 2023 by Sonya Pitchford
Not bad!
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September 2023 by Noah Watkins
Unacceptable serviceSafety concerns unacceptable and now have no Internet
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September 2023 by Jennifer Harrell
This is unacceptable. I'm working from home and need my internet services. I'm suffering and not able to make money bc their mistake!! They didn't bury a line when they installed our services and now I'm dealing with the consequences.
