Virginia Credit Union
BanksHours:
10 N Nansemond St Suite G, Richmond VA 23221 Hours
About Virginia Credit Union
Virginia Credit Union is a member-owned financial cooperative focused on helping people be more confident with their finances. It provides affordable banking services, loans, mortgages, and free financial education resources. The staff at this branch are consistently described as incredibly kind, respectful, patient, helpful, and knowledgeable. Multiple reviews highlight associates who are professional, personable, and take their time to ensure clients fully understand everything, providing excellent guidance and direction. Specific mentions include smooth experiences opening accounts and securing loans, where staff made potentially stressful processes feel manageable. The team has also been praised for helping members resolve financial instability efficiently. Reviewers note the availability of online appointments and highly recommend the branch for any needed financial services, with one stating they have nothing but positive things to say. The branch offers services including Coinstar, safe deposit boxes, a 24-hour ATM, and drive-thru.
Most Recent Reviews
October 2025
I drove a friend 4hrs to VACU who never made an appointment and I was very upset she never said anything to me. We called cust service & directed us to this branch & this place gracefully accommodated her as a walk-in even tho it was a last minute on a Saturday. Thank you for saving my sanity by making that trip a waste.
February 2024
There was a recent data breach from XFinity, and Alma and Samara have been absolute treasures in helping me fix the financial instability as quickly and efficiently as possible. Thank you so much!
January 2024
We made an appointment here to discuss home equity loan options (love that we could do this online). Samara was super helpful and patient with all our questions.
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