Waller & Company is a well-regarded local business, owned by the Black Family since 1900, known for its excellent customer service and quality work. Customers appreciate the helpful and quick service, whether it's for watch battery replacements or jewelry repairs. Many reviews highlight the consistent positive experiences, with employees taking the time to assist every customer. The store offers reasonable prices, unique items, and even customization options, making it a great spot for gifts or personal splurges. Additionally, Waller & Company is noted for selling Sorority and Fraternity merchandise. Overall, it is a highly recommended place for jewelry needs in Richmond, with a welcoming atmosphere that encourages repeat visits.
Excellent customer service and had merchandise in various sizes.
December 2023
This is my second time purchasing in the past 6 months. My son loved the items and quality. I LOVE the consistent amazing customer service I’ve received during each shopping experience. It makes me want to find a reason to buy there!Thank you, Waller & Company!
July 2023
Wonderful employees. Very helpful and very quick. Walked in needing a battery change on my watch and was out the door in 5 minutes.
