AAA Roanoke provides insurance and travel services to both members and the general public. Their insurance agents offer one-on-one expert advice to customize policies, while their experienced travel agents give personalized recommendations and handle all travel details. The local store also assists with international driving permits, passport photos, travel insurance, and attraction tickets. It includes an Amazon Hub Counter. Members appreciate easy access to free maps and travel information, alongside services for scheduling trips and cruises. The business is known for its wonderful staff and easy location. While many rely on their reliable roadside assistance and positive experiences with service providers, some customers note that AAA no longer offers physical Travel Guide Books and express a desire for their return. The office has also helped resolve issues with linking discounted theme park tickets.
I stopped in for a map and was immediately taken care of. Service was great!
May 2025
Driving up into the northeast and realized I didn't have an EZPass, was able to swing into AAA Roanoke to pick one up. The staff there was very kind to show me all of my options for passes, explain how to register, and help me expedite the enrollment process to get access to the EZPass network quickly.
August 2024
Stopped in to pick up an ezpass, fast friendly service.
