Better Sofas, located in Roanoke, Virginia, is a special order store known for its impressive selection of quality sofas and furniture. Customers appreciate the high-end options available, which include a variety of styles for sofas, beds, and tables. The store has garnered praise for its outstanding customer service, particularly from its staff, including one of the owners, who is dedicated to helping customers find the perfect pieces for their homes. Many long-time customers have shared their positive experiences, noting that Better Sofas offers the best selection of quality furniture in the area. The owners, known for their integrity and commitment to customer satisfaction, work diligently to resolve any issues that may arise. For instance, one customer recounted how the owner took extraordinary steps to ensure a made-to-order piece met their expectations after a color discrepancy occurred. With nearly 30 years of experience, Better Sofas has built a loyal customer base, with individuals returning for their furniture needs time and time again. The store is highly recommended for anyone seeking beautiful, durable furniture without the compromise of quality, and it stands out in the local market for its exceptional service and product offerings.
The selection and customization options are amazing and well worth the price and wait time. We love how our chair turned out. It’s beautiful and makes me happy every time I see it.
May 2024
Amazing selection of sofas and tables! High-End furniture, quality unlike anywhere else in Roanoke! Would definitely recommend for their customer service as well.
December 2023
Outstanding selection and service. Jeff was amazing. From the moment we walked in to their extra large showroom, Jeff enthusiastically worked with us to insure we got the perfect sofa for our needs. Best buying experience we can remember ever having.
