Better Sofas, located in Roanoke, Virginia, is a special order store that offers a remarkable selection of quality sofas and furniture for every home. Customers have praised the outstanding variety of high-end furniture available, noting that it is unlike anything else in the area. The spacious showroom provides a welcoming environment, and the staff, particularly Jeff and Colby Rorer, are known for their exceptional customer service. Shoppers consistently express their satisfaction with the personalized attention they receive, ensuring they find the perfect pieces to meet their needs. Many long-time customers have been loyal to Better Sofas for nearly 30 years, highlighting the integrity and commitment to customer satisfaction that the owners demonstrate. One customer shared a particular experience where a manufacturing issue was quickly resolved, showcasing the store's dedication to ensuring happiness with every purchase. Overall, Better Sofas is highly recommended for anyone seeking quality furniture and a pleasant buying experience, making them a top choice for furniture in Roanoke and beyond.
The sales person was very helpful and knew exactly what I needed. My chair was special order and it arrived ahead of schedule. The delivery guys were excellent and my chair is absolutely perfect! The price point is better than several places we had looked at before we went here. I highly recommend this place!
April 2026
top quality products, extremely knowledgeable, exceptional customer service. One of the best retailing experiences we have ever had. Seriously
April 2026
Truly a hidden gem. I was not expecting the extensive selection or the high quality furniture at this unassuming location! We spoke with Jeff at the store and he seemed to genuinely enjoy his job and provided so much information about the pieces we were interested in. Definitely worth a visit.
