Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car in Roanoke, VA is a reliable rental car provider that offers a wide range of vehicles and flexible rental options. Despite some initial challenges with reservations and customer service at one location, the overall experience is positive, with friendly and professional staff who work hard to ensure a smooth rental process. Customers praise the outstanding customer service they receive, with staff like Mr. Nash, Jay, and Derek going above and beyond to meet their needs. The rental process is typically efficient, with customers able to get into their rental cars within 15 minutes. While the cars themselves are generally fine, some customers have experienced issues with availability, particularly at the Tanglewood location, where wait times can vary from 15 to 30 minutes. However, the Tanglewood location is commended for its reliable service and helpful staff, such as the young man who assisted one customer and the friendly Charlotte. Overall, Enterprise Rent-A-Car is a preferred choice for many customers in Roanoke, VA, offering a combination of quality vehicles, flexible rental options, and excellent customer service, despite some occasional challenges with availability and efficiency at certain locations.

1. Roanoke, Virginia