The Hampton Inn & Suites Roanoke-Downtown is a basic, 2-star hotel that offers a clean but basic experience. The rooms are generally well-maintained, though some may be missing a few amenities like a room safe. Housekeeping may not always come daily. The location of the hotel is excellent, with easy access from the airport and many nearby attractions within walking distance.
The staff at the hotel are generally professional and helpful, with the front desk in particular providing good service. Guests have noted the excellent security measures in place, with locked doors and key access required for the elevators and rooms.
While the hotel provides a decent breakfast, there are some downsides, such as the lack of glassware in the rooms. Guests who enjoy a glass of wine in the evening may be disappointed to find they can only drink from paper cups.
Overall, the Hampton Inn & Suites Roanoke-Downtown provides a simple, no-frills hotel experience in a convenient location, with a friendly and helpful staff, though it may not meet the expectations of all guests.
The front desk was rude I had a visitor to come. See me instead of Matt at the front desk calling me and asking he made my company call he would not even transfer their call to my room totally unprofessional
June 2026
This is a nice place to stay. Parking is $8 a day but it is next door. You can come and go as you please with no additional charge. Alot of place to walk and see with plenty of places to grap a meal.
June 2026
A modern, clean hotel, but lacks personal service or personality.
