HomeTrust Bank - Crossroads is a local bank that has received mixed reviews from its customers. While some customers praise the friendly and helpful staff, others have experienced long wait times and felt neglected during their visits.
The bank is commended for its efficient service, with business owners reporting a fast and easy in-and-out experience. Customers also appreciate the staff's willingness to assist, even on weekends, with issues such as online banking problems.
However, one customer had a negative experience, noting that they were left standing in pain despite the presence of multiple tellers. Overall, the reviews suggest that HomeTrust Bank - Crossroads provides a generally positive banking experience, with a team that is dedicated to serving its customers to the best of their abilities.
I have always received kind of courteous service from home trust representatives, and that's the reason I have been with this bank for years and will continue to do so.
October 2025
I walked in on a cane I could barely stand up because I had broke my leg the long bone in my leg in. Two pieces and I crushed all of my toes I don't have any feelings in my foot and I was in a lot of pain and they just let me stand there THERE WERE 4 TELLERS AND A MAN AHEAD OF ME THEY COULD HAVE DONE A BETTER JOB THEN THEY... read full comment
March 2024
The best local bank ever! Knowledge and kindness are a great pair of traits
