Mattress Firm Roanoke Electric Road is known for its helpful and friendly staff who prioritize customer needs. The store’s team, including knowledgeable Sleep Experts, dedicate over 200 hours of training to help customers find the perfect mattress, bedding, and essentials. Customers appreciate the attentive service, with staff focusing on serving rather than just selling, ensuring they get the right mattress for their needs. The store offers a wide selection of top brands like Sealy®, Tempur-Pedic®, and Serta®, and provides confidence with the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Customers report positive experiences, highlighting the staff’s patience, helpfulness, and expertise. Many mention that they found ideal mattresses at good prices and appreciated the personalized assistance, including help with pillows. Overall, Mattress Firm Roanoke Electric Road provides a seamless shopping experience focused on customer satisfaction and quality sleep solutions.
Excellent customer service! Travis was an excellent salesman!
December 2025
Very helpful and easy transaction. Robert was great.
December 2025
The electric road location had an amazing layout and the 2 employees Alisha and Robert were both very helpful helping me choose a set up and I appreciate there time and knowledge about my sleeping habits.
