National Car Rental
Car RentalHours:
5202 Aviation Dr NW, Roanoke VA 24012 Hours
About National Car Rental
National Car Rental is known for its helpful and professional personnel who consistently provide great customer service. Many customers appreciate the friendly and efficient staff, noting that they go out of their way to assist with the rental experience. Regular customers report having excellent experiences, even during busy times when the team ensures everyone is attended to promptly. The quality of vehicles is also highlighted, with solid cars that give peace of mind. However, customers should be aware that there is no Emerald Aisle at ROA Airport. When returning vehicles, it is important to leave the car in the RETURN lanes lot and take a photo of the speedometer mileage and fuel level for proof of refueling, especially as there may not always be staff available in the return lot. Some customers suggest that National Car Rental should communicate these procedures to minimize inconvenience. Overall, the combination of exceptional customer service and reliable vehicles makes National Car Rental a preferred choice for many.
Most Recent Reviews
November 2025
Fantastic experience renting a car through National at the Roanoke Airport. Super fast, super easy, and very friendly agents. Would highly recommend.
November 2025
The National employee I dealt with at pickup at the Roanoke Airport just made me feel glad I rented from National.
October 2025
Je’Vionte was very polite and made sure that we were well taken cared of. I highly recommend their car rentals because of the great customer service.
More Comments(57)
You May Also Like
- Roanoke, Virginia
