Operations Center for Freedom First
Banks,
Credit UnionsHours:
5240 Valleypark Dr, Roanoke VA 24019 Hours
About Operations Center for Freedom First
The Operations Center for Freedom First is a highly praised financial institution, known for its exceptional customer service and efficient loan processes. Customers have commended the friendly and caring staff, particularly Lindsay Guthrie, who went above and beyond to ensure a smooth and satisfactory experience. The bank's online banking services have also been praised as top-notch. However, some customers have reported issues with male representatives, who were perceived as unhelpful, and concerns about the maturity and professionalism of certain employees. Overall, the majority of reviews highlight the bank's commitment to providing excellent service and support to its clients.
Most Recent Reviews
August 2023
Absolutely no customer service over the phone when talking to men - go to your local branch in person for assistance or ask for a female rep - the male reps you speak to will be useless - the children this credit union employees are just beyond me - Don’t hire childlike men to mess with people’s money.
March 2023
So glad I switched to Freedom First! Nothing but the highest praise for their customer service staff. Efficient and quick to solve problems or provide answers or instructions and their online banking service is primo.
April 2021
The first lady I spoke with was unhelpful but the next guy was actually nice.
More Comments(22)
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