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August 2023
Absolutely no customer service over the phone when talking to men - go to your local branch in person for assistance or ask for a female rep - the male reps you speak to will be useless - the children this credit union employees are just beyond me - Don’t hire childlike men to mess with people’s money.
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April 2023
Terrible service. Had money "disappear" from my accounts. Avoid this bank at all costs.
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March 2023
So glad I switched to Freedom First! Nothing but the highest praise for their customer service staff. Efficient and quick to solve problems or provide answers or instructions and their online banking service is primo.
