U-Haul at Williamson in Roanoke, VA, offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, and moving supplies. Customers have praised the staff for being friendly, helpful, and efficient, with some mentioning that the employees go above and beyond to ensure a smooth experience. For example, staff members like James and Claude were highlighted for their kindness and willingness to assist, even troubleshooting trailer lights and ensuring everything was set up correctly. Many reviews note the quick and friendly service, with some mentioning that the entire process from entry to departure takes about 30 minutes. The location is appreciated for its helpful staff and good service, though some customers have suggested that the store and parking lot could be larger to better accommodate customers and trucks. Additionally, the store offers other services like propane, online reservations, and moving help providers. A few customers mentioned concerns about parking lot organization and rising prices, but overall, U-Haul at Williamson is seen as a helpful and reliable place for moving needs.
Easy paper work and even easier online rental.Extended my time at no extra charge and even reimbursed my card for the milage we were under on thr estimation.Turning truck back in was a breeze.Spent less than 10 minutes on-site for rental and turn in combined.
June 2025
Very understanding on the many extensions that I hated to ask for on a daily basis.The gentleman at Williamson Rd in Roanoke Va loc was understanding and helpful
May 2025
Very friendly, helpful, and efficient! Never rented a trailer, I got top notch service. Thank you to James and the young man who installed and wired up our trailer. Made my life easier!
