U-Haul at Williamson in Roanoke, VA, offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, and moving supplies. Customers have praised the staff for being friendly, helpful, and efficient, with some mentioning that the employees go above and beyond to ensure a smooth experience. For example, staff members like James and Claude were highlighted for their kindness and willingness to assist, even troubleshooting trailer lights and ensuring everything was set up correctly. Many reviews note the quick and friendly service, with some mentioning that the entire process from entry to departure takes about 30 minutes. The location is appreciated for its helpful staff and good service, though some customers have suggested that the store and parking lot could be larger to better accommodate customers and trucks. Additionally, the store offers other services like propane, online reservations, and moving help providers. A few customers mentioned concerns about parking lot organization and rising prices, but overall, U-Haul at Williamson is seen as a helpful and reliable place for moving needs.
Wonderful team who treated us like a friend, and helped us through a rough patch when our transport van was in the shop. The van we rented had the latest dashboard tech and was very nice and clean. Thank you Williamson Road Uhaul!
February 2026
Kurt installed my hitch and was quick and super professional and polite.
July 2025
Quick and easy drop off! Courteous and helpful return staff! Great experience!
