ValleyStar Credit Union is known for its great and exceptional customer service, with friendly and helpful people who make members feel like family. Staff members are amazing, bright, professional, and ready to take care of whatever needs members have, handling transactions smoothly and quickly. They provide excellent member services and help solve problems. Members choose this credit union for its service and feel they can count on the staff, with some driving farther specifically for the reliable and personal care. Overall, members are very satisfied and excited to be part of this bank.
Jessica, the teller at front desk is always helpful, ready to take care of whatever needs we have. Sometimes I have 2-3 different transactions & she handles everything smoothly & quickly. She remembers my name, knows my kids & never forgets the lollipops! Thanks Jessica for your great customer service.
July 2023
Went by to check on some things we were not sure of and Ray went all out to take care of our problems and solve them! I would say he has been the very best with our problems; however we are very satisfied with the bank itself! Thanks to all !
June 2023
I changed over to this bank because all the people there are so friendly and helpful with anything. I have had loans with them before this time and they are they make you feel like family.
