Berglund Mazda in Salem, VA, is committed to providing a positive and hassle-free car buying experience. The dealership offers a wide selection of new Mazda models, including popular options like the Mazda CX-5 and CX-90, as well as a good range of used and certified pre-owned vehicles. Customers consistently praise the friendly and knowledgeable staff, highlighting salespeople such as Masen, Mason Johnson, Erin Bradway, James Taylor, and Eli for their helpfulness, patience, and honesty. Many note that the process is smooth, straightforward, and enjoyable, with staff going above and beyond to answer questions and make sure customers find the right vehicle at a fair price. The dealership’s team is described as responsive, fair, and transparent in negotiations, making customers feel well taken care of from start to finish. Visitors appreciate the helpful management and the overall welcoming atmosphere. Whether shopping for a new or used car, customers feel confident and satisfied with their experience at Berglund Mazda, and many plan to return for future purchases. The dealership’s dedication to customer service and honest approach sets it apart in the Salem, Roanoke, and Blacksburg areas.
Sales man Bill C. Was absolutely awesome. Highly recommend doing business with him and his crew.
January 2026
Johnny and the rest of service members here are nothing but fantastic. I’m really glad I have a place to take my Mazda that I can trust.
October 2025
Great service. Impeccable actually. I can’t stand sitting in a dealership so purchased the car online. Brittany drove it to my house, dropped it off. Texted me updates all day. Absolutely incredible customer service. So great to feel like you’re communicating with an actual person who cares. Can’t recommend highly... read full comment
