Goodyear Auto Service Centers in Salem are reliable, friendly, and attentive automotive repair and tire shops operated by the Goodyear Tire & Rubber Company. Customers appreciate the respectful and helpful staff, especially the store manager who is described as courteous, thoughtful, and caring. The team works diligently to repair tires, change tires, and handle other automotive needs quickly and efficiently. Many customers highlight how the staff go above and beyond, even helping out in emergency situations, such as brake issues while traveling or tire leaks that need urgent attention. The service is described as fast, respectful, and customer-focused, with staff showing genuine concern for their clients’ safety and satisfaction. Customers feel confident in the quality of work and recommend the Salem location to others in the community. The new management is praised for providing excellent service, making customers feel valued rather than just another sale. Overall, Goodyear Salem is seen as a dependable place for tire and auto repairs, offering helpful service and caring staff that prioritize customer needs. This reputation for good service and trustworthy care makes it a preferred choice for locals needing automotive assistance.
I had been trying for weeks and nobody else would do my State Inspection. Even though these guys were really busy, they inspected my car within the first 5 minutes of me arriving. They are also super nice and honest people who are willing to work with you as a person instead of just another customer.
July 2024
Had a flat tire and out of town. Family took tire to Goodyear and the new tire was put on the rim and balanced Everyone was pleasant and the service was great. Thank you
July 2024
The service at Goodyear in Salem VA is Amazing. GREAT TEAM.