The UPS Store #5431in South Riding offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated store is dedicated to providing excellent customer service. Customers have praised the staff's patience and professionalism, even when dealing with customers who may not be fully prepared. The team is known for their kindness, respect, and willingness to provide guidance on the best shipping options. One customer noted that the staff, such as Eric and Chandrjka, were very helpful and did not rush them through the process, even with a high daily volume of customers. Another customer highlighted the fast and efficient printing service provided by Lilly, who was described as both helpful and patient. The store has also received positive feedback for its ability to meet the needs of customers, with one customer expressing satisfaction with the next-day delivery of their item, despite choosing a less costly shipping option. Overall, The UPS Store #5431 in South Riding is praised for its comprehensive services and exceptional customer service, making it a reliable choice for the community.
Quick and easy place to use for Amazon returns. The layout of the shop is so much more streamlined than before the remodel. Way less chaotic. Staff is fast and efficient.
August 2025
Eric was so helpful when i went to mail my documents
July 2025
I had a lot of Amazon returns and Eric was very patient helping me with each one. He did not rush me and even assisted in getting one tricky return processed. They do a good job with the high daily volume they get.
