The UPS Store #5431in South Riding offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated store is dedicated to providing excellent customer service. Customers have praised the staff's patience and professionalism, even when dealing with customers who may not be fully prepared. The team is known for their kindness, respect, and willingness to provide guidance on the best shipping options. One customer noted that the staff, such as Eric and Chandrjka, were very helpful and did not rush them through the process, even with a high daily volume of customers. Another customer highlighted the fast and efficient printing service provided by Lilly, who was described as both helpful and patient. The store has also received positive feedback for its ability to meet the needs of customers, with one customer expressing satisfaction with the next-day delivery of their item, despite choosing a less costly shipping option. Overall, The UPS Store #5431 in South Riding is praised for its comprehensive services and exceptional customer service, making it a reliable choice for the community.
decent ups store. gets the job done in a timely manner. usually there is not a big line and even if you get there right before closing with a medium line you can still make it with time to spare
July 2026
Convenient location. Quick & friendly service. Team member was also helpful to another employee.
June 2026
Cleanliness and efficiency. Always quick and out the door
