Car Rental in Springfield, VA

“My overall experience with Enterprise (Springfield,VA) was top notch. From the ease of the online check-in, the professionalism of the staff (pick-up driver and the counter staff), plus the ability to drop off the rental at the collision repair shop made my overall experience one I would rate a 10!”

“My husband asked me to specifically write a review for TIFFANY…she was AMAZING and super helpful!!! He rented a car for a week. The first day the car had an engine oil overfill light come on while he was hours away and had to pull over for the car to cool down. It kept happening. At this point he was too far from this specific location and got an exchange from the closest location. Unfortunately, they gave him a smaller car which was not comfortable or comparable to the car he was previously driving. He called and tried multiple times to exchange the car at a different location but got the excuse no cars were available and turned him away after they told him to come the following day. He gave up trying to exchange it out and kept it for the week. When returning the car at this location he was helped by Tiffany. She listened and took her time to help him out which he was extremely grateful for! She gave him a partial refund/discount and just by doing this we will continue to keep returning to this location only! Super accommodating, ‼️if you need to rent a car PLEASE go to TIFFANY!!!‼️”

“The service here is awesome the rep ms Birtukan her personality and customer service is great. Her Kindness to others really shows. And with these qualities that’s she has Avis should proud to have such a person as she. Thank you ms Birtukan for all u do.”

“I returned a car that I rented from the Philadelphia Airport at this location. They were very quick and thorough with the process of return.

The car that I rented from the Philadelphia Airport Budget had a whole host of damage, which was not provided in the written contract, so this location's agent gave me the chance to submit pictures that I took of the damage with timestamps of the day I rented it.

They also gave me another day to return the car seats that I rented because I accidentally left them at home! I feel like other places would've just charged me, so I'm super grateful ??.

FYSA: Go through the side glass door instead of the front door of the hotel.”

“Used the Enterprise service located at Lindsay Collision. The agent was very responsive and nice to work with. They didn't have a small car covered by insurance, but arranged for me to swap out the next day.”