Cricket Wireless Authorized Retailer offers a range of cell phone plans to suit different lifestyles. With unlimited talk, text, and data access, and no annual contract, customers can find a service that fits their needs. The Springfield store is known for its excellent customer service. Employees like Carlos G., Paulina, and Manuel are praised for their patience, helpfulness, and thorough service in assisting customers with phone purchases, transfers, and setup. Customers appreciate the value and quality of Cricket's services compared to other providers.
Came here after my husband's phone broke and Paulina was so helpful. She is friendly, thorough and knowledgeable.I appreciate the value Cricket provides. I don't understand paying 4x the price for the same service.Paulina took great care of us and made the process of replacing his phone very pleasant.
November 2023
The staff were attentive and helpful; I love that they speak Spanish and English
August 2023
Manuel he is the best costumer service ever he is very patient and helpful I never had the best costumer service in my life