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10AM - 7PM
7054 Spring Garden Dr, Springfield
Mobile Phones
“I came into the store to trade in my old switch and was met with a seamless friendly transaction with John who helped me trade in my switch! Thank you I would recommend this place!”
10AM - 8PM
8418 Old Keene Mill Rd, Springfield
Mobile Phones
“Adam at the Old Keene Mill location is so wonderful to work with. I had a serious issue and came back a few times - on each occasion secretly hopeful he would be there as he is super knowledgeable and solution oriented. I’ve dealt with other T Mobile reps over the years but they don’t compare. Thank you Adam for your invaluable assistance. T-Mobile is lucky to have you on their team!!”
“We walked in there today to help my wife re activate her phone after we were turned down in Springfield mall. I have to say Saul was friendly and help us all the way through the process, very professional and friendly, awesome employee !”
10AM - 8PM
6330 Springfield Plaza, Springfield
Mobile Phones
“Excellent customer service! I came to this location to get a new phone after my old one got stolen, Carlos G was very helpful and patient he helped me with all the questions I had about getting a new phone and transferring everything to it. He also helped me set up my ICloud and I was able to recover everything I was very grateful for his help.”
“I have no words, the service is great. Nancy and Alison make a great team, they treated me with kindness and had a beautiful smile on their faces all the time, they were patient and we're understanding about the situation!. I recommend coming here, these two ladies make everything easier and understandable!”
“My AT&T expert Aliza was great! Helpful & very informative, got me the best deal for my money & values my time. She knows her phone. Thank you Aliza for all your help & finding me a new phone!”
“I walked into the Verizon Huntsman store frustrated because my bill had gotten way too expensive, and I honestly didn’t think there was much anyone could do. Wali sat down with me for nearly two hours, went through my account line by line, and found ways to save me about $180 every month. He never rushed me, answered all of my questions, and made sure I understood every change before moving forward. It’s rare to find someone who is willing to put that much time and effort into helping a customer. Wali truly went above and beyond, and because of him I’m saving a ton of money every month. If you need help with your Verizon account, ask for Wali you’ll be glad you did.”
“I would like to appreciate Jazmin who helped me out on 12/22/2024 with extreme patience to port over my phone number from another carrier to boost mobile. She took her time and provided all support by working with her back team and her customer support team and my ohone number transfer was a headache to pirt in to boost she is great person. Thank you for your patience.”
“We have been having issues with switching phones over from one plan over to another and have had to come to the store multiple times to try and resolve the issue. The issue was out of anyone’s control but one of the sales associates, Torri, has helped us every time we have come to the store and she’s been extremely supportive and patient every time we walked into the store trying to help find a solution to our problems. Ask for Torri if you happen to come to the T-Mobile store in the Springfield mall you will be in good hands!”
“I came to the store for some help Amalia noticed I had so many problems due to lack of knowledge she helped me with lots of problems that I had on my phone
She was an angel for me thanks to her 🙏💐”
“We had an outstanding experience with Eric today at the Verizon store!!! He worked with my Mom for almost 3 hours, right through lunch and was incredibly helpful! We also appreciated his wonderful sense of humor and engaging personality. He was an excellent technician solving all problems!”
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“Always a great experience here. They are super friendly and helpful and were able to fix my screen easily and this time when I came in they could see that my son's phone was bent so it would not be repairable. Luckily I had the insurance through TMobile so they submitted the claim and we just had to call and get the replacement phone for free. I highly recommend them.”