Cell Phone Stores in Springfield, VA

13 locations found near Springfield

“Always a great experience here. They are super friendly and helpful and were able to fix my screen easily and this time when I came in they could see that my son's phone was bent so it would not be repairable. Luckily I had the insurance through TMobile so they submitted the claim and we just had to call and get the replacement phone for free. I highly recommend them.”

4.8 Superb274 Reviews

“I came in the store in hopes of selling an Apple product I’d never used and recently bought . I was helped by Malachi , and he was kind and was able to accept the product and gave me a reasonable amount for the product worth , which I greatly appreciated.”

4.8 Superb104 Reviews

“Adam at the Old Keene Mill location is so wonderful to work with. I had a serious issue and came back a few times - on each occasion secretly hopeful he would be there as he is super knowledgeable and solution oriented. I’ve dealt with other T Mobile reps over the years but they don’t compare. Thank you Adam for your invaluable assistance. T-Mobile is lucky to have you on their team!!”

4.3 Superb204 Reviews

“The AT&T store on Olde Keene Mill Rd in Springfield Va is fantastic!!! The staff is extremely knowledgeable and friendly. I received exceptional service from both Marcos and Mafer. I went back and asked for a little help with my new iPad and they both bent over backward to help me!!! Thanks so much for all your help I am sure I will be upgrading my devices and possibly signing up for new service because of their good attitudes and great customer service!!!”

4.4 Superb93 Reviews

“Excellent customer service! I came to this location to get a new phone after my old one got stolen, Carlos G was very helpful and patient he helped me with all the questions I had about getting a new phone and transferring everything to it. He also helped me set up my ICloud and I was able to recover everything I was very grateful for his help.”

5 Superb30 Reviews

“I have no words, the service is great. Nancy and Alison make a great team, they treated me with kindness and had a beautiful smile on their faces all the time, they were patient and we're understanding about the situation!. I recommend coming here, these two ladies make everything easier and understandable!”

4.2 Good37 Reviews

“My AT&T expert Aliza was great! Helpful & very informative, got me the best deal for my money & values my time. She knows her phone. Thank you Aliza for all your help & finding me a new phone!”

4 Good150 Reviews

“I would like to appreciate Jazmin who helped me out on 12/22/2024 with extreme patience to port over my phone number from another carrier to boost mobile. She took her time and provided all support by working with her back team and her customer support team and my ohone number transfer was a headache to pirt in to boost she is great person. Thank you for your patience.”

3.1 Average34 Reviews

“Wali and the team at Verizon - Springfield on Huntsman Blvd (Russel Cellular) are an amazing group! Great customer svc, follow-up and data xfr. They coordinated with my mother and brother and switched them over from T-Mobile. They found (and applied) all discounts and kept in contact with us daily. Very impressed and will stick with them for all our communication needs. Thx again to Wali and team for a great experience!”

3.6 Good110 Reviews

“I had a pretty good interaction with Vaun. He even walked me next door to the phone store for an older iPhone that his store didn’t carry. I would recommend. Thank you again for your help!”

3.5 Good107 Reviews

“Bryant was an amazing employee who went the distance! Extraordinarily patient, looking into solutions that suited me personally, and gave me the time needed over a number of visits. His biggest fear seemed to be letting me down! Thanks Bryant, I don’t think I could have resolved this without you!!!”

3.3 Good151 Reviews

“I first tried to open my Verizon Home Internet account over the phone, but it was not a great experience. Then I stopped by the Verizon store in Springfield, and I’m glad I did.

Eric was getting ready to leave for the day, but he still took the time to help me without rushing. He was friendly, patient, and always had a smile on his face. He went through all the options with me and made sure I got the best promotion and deal available.

It’s not every day you find someone willing to stay late and help a customer the way Eric did. Thank you, Eric, for making the process easy and stress-free. Verizon is lucky to have you!”

2.5 Average189 Reviews