CVS in Springfield offers a convenient and customer-focused shopping experience with a wide range of health, wellness, and personal care products. The store is open seven days a week, making it easy for customers to refill prescriptions, get vaccinations, or find healthier snacks and pet toys when needed. The store often features weekly deals and the ExtraCare® program, which provides personalized discounts and rewards, helping shoppers save money. Time-saving services like same-day delivery and free CVS® Pickup for online orders keep busy customers moving efficiently. Customer service at this CVS has been praised for its helpful and friendly staff. Many reviews highlight employees like Neena and others who go above and beyond to assist customers with kindness and professionalism, even during urgent or challenging situations. Despite some negative opinions about other CVS locations, Springfield’s CVS is generally seen as a clean, well-stocked store with knowledgeable staff. The staff's respectful attitude and the store’s organized environment contribute to a positive shopping experience. The only common suggestion is to maintain the bathroom cleanliness consistently. Overall, CVS in Springfield is a reliable place where customers can find what they need, receive good service, and enjoy a comfortable shopping environment.
This location came in clutch. I realized I forgot to bring contact solution at 11:30pm, and while all other nearby stores were closed, this place wasn’t. Absolute lifesaver.
May 2025
Hard to find bandaids - aisle not marked. Clerk made several mistakes during checkout, voiding and repeating items. Ultimately I was charged for more items than I purchased. Didn't realize it until I got home and looked closely at the receipt.
March 2025
Never use this Pharmacy the ratings speak for themselves WALAA the pharmacist rude, disrespectful.
