CVS in Springfield offers a convenient and customer-focused shopping experience with a wide range of health, wellness, and personal care products. The store is open seven days a week, making it easy for customers to refill prescriptions, get vaccinations, or find healthier snacks and pet toys when needed. The store often features weekly deals and the ExtraCare® program, which provides personalized discounts and rewards, helping shoppers save money. Time-saving services like same-day delivery and free CVS® Pickup for online orders keep busy customers moving efficiently. Customer service at this CVS has been praised for its helpful and friendly staff. Many reviews highlight employees like Neena and others who go above and beyond to assist customers with kindness and professionalism, even during urgent or challenging situations. Despite some negative opinions about other CVS locations, Springfield’s CVS is generally seen as a clean, well-stocked store with knowledgeable staff. The staff's respectful attitude and the store’s organized environment contribute to a positive shopping experience. The only common suggestion is to maintain the bathroom cleanliness consistently. Overall, CVS in Springfield is a reliable place where customers can find what they need, receive good service, and enjoy a comfortable shopping environment.
This is the best CVS location I have ever visited. The staff recognize me and treat me kindly.
April 2026
I’m surprised there are so many negative reviews. I just started going here and it’s been fine. I just get a text when my prescription is ready and walk in. No problems.
March 2026
Always recommend CVS. A great place to shop and to get prescriptions filled. Very efficient and knowledgeable staff.
