DICK'S Sporting Goods in Springfield offers a wide selection of sports, outdoor, and exercise equipment, making it a convenient choice for customers. The store is large and well-stocked, with areas dedicated to bikes, fishing gear, camping, footwear, and clothing from top brands. Customers praise the store’s easy parking, including open and covered spaces, and appreciate the variety of options available inside. The staff are consistently friendly, helpful, and knowledgeable, often approaching customers to assist with finding specific items such as shorts, football accessories, or fishing gear. Several reviews highlight exceptional customer service, with employees going above and beyond—helping find hard-to-locate items, providing quick checkout, and ensuring satisfaction with replacements or repairs. The store maintains a clean, well-organized environment and offers a pleasant shopping experience. While some customers wish for more hockey skate options, overall, visitors find the store to be a great place for sports gear, clothing, and outdoor equipment, with competitive prices and a helpful team ready to assist. It’s a popular destination for families and sports enthusiasts alike.
Products are pricey. Prices intentionally hard to find (confirmed by an employee!) Hard to find anyone for assistance. We were looking for dumbbells and boxing gear. We'll find what we need on Amazon for half the price or better.
October 2025
Jacob was super helpful and was one stop shopping! I had a shoe return which he handled rapidly. Then he helped me order two pairs of shoes for home delivery and by ordering in store in their system, I saved on shipping!
Thanks for the expertise and superior customer service Jacob!
June 2025
I went to return a warranty items and they were very helpful
