About Extended Stay America - Washington, D.C. - Springfield
Extended Stay America - Washington, D.C. is a hotel that has received mixed reviews from its guests. While some guests have had a positive experience, praising the friendly and helpful staff, others have encountered issues with the manager's unprofessional behavior.
The staff at Extended Stay America is often described as courteous, professional, and willing to go above and beyond to accommodate guests. Reviewers have highlighted the excellent service provided by employees such as Kerry, Shelly, Eric, and Fahima. The rooms are reported to be clean, spacious, and comfortable, making guests feel at home.
However, some guests have had a different experience, particularly with the manager. They have described the manager as unfriendly, rude, and unhelpful, with one guest even being told to "check out" if they didn't like the way the hotel was run. This unprofessional behavior has left a negative impression on some guests, and one reviewer has even stated that they are looking for another place to stay due to the manager's attitude.
Despite these concerns, many guests have found Extended Stay America to be a great place to stay, with one reviewer stating that it is the best hotel they have stayed in during a year-long period. Overall, the hotel seems to provide a comfortable and welcoming environment, but the management's approach may be a point of concern for some guests.
