Finish Line, located in the Springfield Mall, VA, is a top choice for shoe shoppers seeking the latest in athletic and casual footwear. Offering a wide variety of products from popular brands like Nike, Jordan, adidas, Under Armour, and Puma, this store caters to men, women, and kids. Customers consistently praise the exceptional customer service provided by the management and staff. Many reviews highlight the store managers, Jessica and Vickie, for their dedication and willingness to go above and beyond to assist shoppers. Whether it’s making returns easier or helping find the perfect fit for unique needs, the team at Finish Line is committed to ensuring customer satisfaction. Visitors appreciate the personal attention and care they receive, often feeling grateful for the support. With a promise of prompt service and responsiveness, Finish Line stands out as a reliable destination for fresh kicks and athletic gear. The positive experiences shared by customers show that this store is not just about selling shoes but also about creating lasting relationships.
Management went the extra mile to help me make a return. Huge relief because I had been to the Tysons Finish Line/JD and they couldn’t help me. I’ll be coming to Springfield mall from now on. Thanks guys.
February 2024
Great helpful very nice always seem to have my shoe size in stock
December 2022
The store manger at this location is a breath of fresh air when it comes to customer service. In opinion she should be rewarded constantly for her straight forwardness and excellent work she does at this store. 5 Star +!!!!!
