Shoe Dept. Encore is a fantastic spot for super great deals on a wide variety of brand-name shoes, handbags, and fun accessories at affordable prices for women, men, and kids. It is a solid store and a family-friendly footwear store with large, well-organized locations. Customers can find an impressive selection of casual, athletic, and dress shoes for the whole family, including well-known brands, with plenty of room to shop. The store offers good deals, especially in the clearance section, and a selection of shoes in extended sizes and wide widths. The staff are friendly and helpful, ensuring a smooth shopping experience. However, the store has a policy of keeping one shoe per box on the floor to cut down on theft, which some customers find inconvenient. This can be challenging when the store is busy, as there can be a wait for assistance from the store associates who are ready to help find your fit. Overall, it is a fantastic spot for unbeatable prices on trendy footwear and everyday essentials, with something for everyone whatever the style or budget.
It was weird that they only have one shoe in the boxes, however they always ask you if you need help. They are quick to grab the other shoe and they have great prices. Great customer service.
June 2024
Employee provided excellent customer service was very helpful.
February 2024
Great prices and carries size 14s for a lot of different shoes