Finish Line, located in the Springfield Mall, VA, is a top choice for shoe shoppers seeking the latest in athletic and casual footwear. Offering a wide variety of products from popular brands like Nike, Jordan, adidas, Under Armour, and Puma, this store caters to men, women, and kids. Customers consistently praise the exceptional customer service provided by the management and staff. Many reviews highlight the store managers, Jessica and Vickie, for their dedication and willingness to go above and beyond to assist shoppers. Whether it’s making returns easier or helping find the perfect fit for unique needs, the team at Finish Line is committed to ensuring customer satisfaction. Visitors appreciate the personal attention and care they receive, often feeling grateful for the support. With a promise of prompt service and responsiveness, Finish Line stands out as a reliable destination for fresh kicks and athletic gear. The positive experiences shared by customers show that this store is not just about selling shoes but also about creating lasting relationships.
I went to Finishline over the weekend and was greeted by everyone in the store. Everyone was super nice and I noticed that everyone that came through the door was greeted and helped. I found the shoes I wanted and was able to be in and out in good timing. I will be DEFINITELY returning! Great Team!!!
October 2025
10/10. Thankyou to the girls that helped me with the shoes we got from dtlr (next door). They helped us realize we needed to take the shoes back & get a refund or exchange. they helped us even when the exchanged shoes we got were dirty, THEY DESERVE A RAISE. thankyouđź’•
July 2024
Management went the extra mile to help me make a return. Huge relief because I had been to the Tysons Finish Line/JD and they couldn’t help me. I’ll be coming to Springfield mall from now on. Thanks guys.
