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“All the ladies here are amazing! Been with them for a few years and they continue to be amazing. Thank you lovely ladies and wonderful bank for everything you do! Especially teaching me so much! I’ll forever recommend you guys (:”
“Most friendliest bank I have ever dealt. Been with this bank since 2005. Formally known as cardinal bank. Stafford branch is so nice. For me and my family this branch is awesome. We always feel a family atmosphere.”
“Agent MD was especially great to me. Excellent Costomer service. He went above and beyond to meet all my needs.. I am appreciative of your service and kindness. MD. A few more people like you in a branch makes a huge difference in how a Costomer for greater than 23 years in banking with Bank of America like me will alway stay with Bank of America. Again, thank you for your service.”
“I've been dealing with Navy Federal since 1989 I've been all over the world and wherever I went I could use my Navy ATM card to get money or with Marine Federal big negative”
“Have been a Chase customer for years, but this branch was above the rest. Welcoming, knowledgeable, friendly. Daniel and Kelli Ann were super. Thanks for the great service!”
“Rukaya is the absolute best! I’ve had consistently positive experiences at this bank, and Rukaya truly stands out. She is professional, friendly, and always willing to help. She explains everything clearly and answers all my questions. It makes each visit smooth and stress-free. Excellent customer service every time!”
“I had an issue with setting up my autoloan payment, but luckyly , the assistant branch manager ( Elizabeth t ) solved it in no time and guide me towards correcting my Obestical regarding payment on time .in additional to that the branch manager Anna , made sure that I was being helped . Bravo pnc .”
“This is a shared branch credit union in Stafford, VA. I initially went there for transactions with my old credit union. I found their customer service so outstanding that I decided to join. They remember my name and they provide excellent service. I highly recommend them to anyone who wants a personalized experience with their banking institution. They have a walk up ATM which is very important to me because I do not drive. I'm so glad I joined. You will be too.”
“I have been a Apple Federal credit Union member since they bought out synergy back in the 2000s. My hat goes off to Joel at the Stafford branch. Any issue I have ever had with my bank account he's fixed it like it wasn't even a problem. Thank you Joel! I love your Bow ties!”
“I've had USAA my whole life and needed an additional bank for physical locations. This was much nicer than the Bank of America I walked into, not to mention their personalities could rival a 5 star hotel.”
“My 4-star review is for Diana (unfortunately, I didn’t catch her last name.) Diana is the branch manager at this location. I had moved from Stafford to Fairfax and my tax return check had been sent to my BB&T account, the bank had only my previous address listed in their system so they sent the check to that address. I called the Stafford branch very early in the morning and a few days prior to speaking with Diana, I spoke with a male rep that sounded dismissive and didn’t seem to have patience to deal with my problem. I was feeling frustrated having to deal with the IRS as they had me go back and forth between the bank and the IRS until I finally called again spoke with Diana, she was very courteous, professional and she actually listened to my situation. Same day she called me back saying she had information as to where the check had been sent and helped resolve the issue. Diana went above and beyond to assist me in this matter.I am so very grateful for Diana, someone who actually listens to their clients/customers and helps. Thank you, Diana!”
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“All of the staff here is amazing, but I want to give a shout-out to Jordan. I had to make some changes to my existing information, and Jordan made the process incredibly smooth. He was kind, very professional, and knowledgeable. I know that I am in good hands at this location!”