AutoNation Honda Dulles is a reputable dealership located in Sterling, VA, serving the greater Washington, D.C. area. It offers a large inventory of new Honda vehicles as well as a wide selection of used cars, trucks, and SUVs. The dealership is known for its exceptional customer service, with many reviews highlighting the respect and teamwork displayed by the staff. Customers have praised the attentive and knowledgeable salespeople, particularly mentioning Scott Shamp, who is recognized for his straightforward and trustworthy approach. Many felt that their needs were genuinely considered, and the buying process was efficient, often completing transactions in just a couple of hours. The finance team also received commendations for their professionalism and clarity in explaining protection plans and documents. Service advisors like Katharine have built trust with customers by ensuring only necessary work is performed while maintaining timely communication. Reviews reflect a warm, nurturing atmosphere where customers feel valued, making AutoNation Honda Dulles a preferred choice for both new and returning buyers. Overall, the dealership is celebrated for its commitment to customer satisfaction, making it a top destination for Honda vehicles in the area.
The sales rep. Wayne was very professional, courteous, and informative. He made the experience pleasant. However, the purchasing process was quite slow. I felt the cash purchase should have been a smooth process. It took longer than normal. I wasn't pleased with that.
August 2025
One of the best prices I found around. Appreciate honest pricing, no bs and no haggling.
August 2025
I wanted to take a moment and give praise for Katharine. She has gone above and beyond for me in the last 6 months with my Mom’s car. She is one of the only service advisors I have trusted explicitly. Only doing the work necessary and communicating very timely and efficiently.
