Budget Car Rental

Car Rental
Hours: Budget Car Rental offers affordable vehicle options, but customers often experience long wait times at the counter, especially during busy periods. Despite having a prepaid option, renters frequently face lines with limited staff, leading to waits of over an hour in some cases. Check-ins can be slow, though returning the car is usually quick and straightforward. The rental fleet appears to need more maintenance, with some vehicles showing signs of wear or making strange noises, and occasional issues like oil change alerts being promptly addressed by friendly staff. Staff members are generally helpful and courteous, with some offering upgrades or apologies when problems arise. The location provides a free shuttle to the airport, and getting an Uber is also simple. However, early morning waits for the shuttle or bus can be longer, so travelers should plan accordingly. Customers advise using the app for quick access and recommend avoiding weekends when the airport is crowded and more rental companies are busy. Overall, Budget Car Rental is seen as a good value option, but the wait times and vehicle maintenance issues can be frustrating.

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1. Sterling, Virginia