Public Storage in Sterling offers convenient storage options with a free online eRental to skip the counter and move in quickly. The staff provides friendly and personal service, with notable mentions of Kaylea, who is praised for her helpfulness, knowledge, and excellent customer service, as well as for maintaining cleanliness at the location. The new management has been appreciated, though concerns about price increases—up 45% every six months on short notice—have been raised. The staff, including manager Cecilia, is described as kind, attentive, and dedicated to assisting customers with their needs. Overall, the facility is recognized for its good customer service, clean environment, and efforts to address issues like pests, though some frustration exists regarding pricing policies. Visitors can expect a neighborhood feeling with professional support and easy access to storage units.
Hi My Sabita,i had good deal for the monthly rent and the staff her name is kelly she is very nice and cooperative.
October 2024
I appreciate the customer service I was shown from the front desk attendant Kaylea. Thank you again for all your help. Anyone needing assistance at this location ask for Kaylea
August 2024
Thank you Kaylea for all your help! I’m glad there is now some line there that is knowledgeable and was able to assist me with my questions and concerns.
