“My friend's car has been having a scary shudder. We went there for them to see if the transmission set any codes. I thought they'd only test it quick at idle, but they drove it too to get the live codes! There were no codes, thankfully! They did all that and didn't charge anything! And they're really nice people on top! It's nice to find an honest shop, especially one with this specialty! You can be assured if they tell you something's wrong, it is, and if they say nothing's wrong, likewise! I did a fluid change on her car with some extra TLC additives and I think it will end the shudder. It hadn't been changed in about 5 years and it was surely worn out. 😊”
“Great Customer Service by both the General Manager David Hoover and the staff. Issue was diagnosed and repaired quickly. They did not try and “upsell” extra items and treated me very respectfully. I would use their services again.”
“I'm two years new to Virginia. I'm also a retired auto tech. I wasn't impressed by two other shops. So I tried Sour's today for vehicle inspections on my wife's and I vehicles. Seamless. Great service and staff. I watched Tyler explain and show a customer why he needed a transmission. He also suggested the customer call the factory to check on any extended warranty due to the problem and current mileage. The diagnosis and care for the customer is all I needed. I found my repair shop. I highly recommend Sours Automotive 👍”