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9AM - 5:30PM
1013 University Blvd Suite #290, Suffolk
Banks
“The manager (Joy) and the teller (Kylie) were EXCELLENT! They were able to answer all of my questions and they showed that they care about the customers. I love coming to this location!”
“The absolute best branch ever!! I was going to leave this institution, but,Y'all can Thank the College drive branch . I'm still a member. They took care of an ongoing issue with speed and care. Appreciate y'all gang”
“I had a great experience with chartway credit union they made me feel special and they took their time and walked me through on buying my first car I am a happy customer”
“I went in today on a Saturday with no appointment. If the customer service i received today is any indication of how I an valued as a member then I will NEVER need another financial institution. I was greeted by a receptionist who was very friendly. I waited about 3 to 4 minutes before I was greeted by an associate named Rose. We hit it off immediately. She was GREAT. Got everything done I needed to do in record time even with some computer issues. I hope everyone at this branch and throughout navy federal has the dedication to customer service as I received from rose today. My faith in customer service has been restored. ?”
8:30AM - 5PM
6001 Harbour View Blvd, Suffolk
Banks
“D'Andrea A. went above and beyond!!! She went out of her way to assist me - even at closing (when I didn't realize it was almost bank closing hours) with the more in-depth banking questions I had. She was very informative, helpful, professional and understanding of my banking needs when I met with her on a seperate occasion, as well. I highly recommend her for personal banking questions, concerns, or advice. She deserves a promotion! She displayed the epitome of customer service and made me feel very comfortable through the process. Excellent!”
9AM - 4PM
210 W Washington St, Suffolk
Banks
“I cannot say enough wonderful things about Jo'sef at the Suffolk branch. During one of the most difficult times my family has ever faced, I needed help accessing important records. Jo'sef went above and beyond to guide me through the process with compassion, patience, and professionalism.
He not only handled everything quickly and efficiently, but also treated me with genuine kindness when I truly needed it most. In moments like these, it’s easy to feel overwhelmed and lost, but Jo'sef made me feel supported and cared for every step of the way.
Exceptional service is rare, but what I experienced here was far more than that — it was humanity, empathy, and real dedication to helping people. I am deeply grateful and will always remember how much his support meant to me and my family.”
9AM - 4PM
210 W Washington St, Suffolk
Banks
“I cannot say enough wonderful things about Jo'sef at the Suffolk branch. During one of the most difficult times my family has ever faced, I needed help accessing important records. Jo'sef went above and beyond to guide me through the process with compassion, patience, and professionalism.
He not only handled everything quickly and efficiently, but also treated me with genuine kindness when I truly needed it most. In moments like these, it’s easy to feel overwhelmed and lost, but Jo'sef made me feel supported and cared for every step of the way.
Exceptional service is rare, but what I experienced here was far more than that — it was humanity, empathy, and real dedication to helping people. I am deeply grateful and will always remember how much his support meant to me and my family.”
“We sat down and was greeted very quickly by a financial advisor. He had a trainee sitting in with him. He assisted us and taught the trainee in a way she understood and can do the job. He was very sociable and helped us in a timely fashion. We will definitely go back and BOA will always have our business.”
“Just moved to North Carolina I live 30 minutes past the VA line now and this branch is the closest one to where I moved and I'm thankful for that. Very convenient for me and never have any issues always in and out pretty fast even when there's a few people in line they have a decent amount of people to assist, never had problems with phone calls either. Good branch in my experience.”
“Patricia helped my partner and I open a joint bank account. She was very helpful, and gave great service. Plus, we did not have to wait in line at all, even though it was 4pm on a Friday afternoon.”
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“I visited Chartway today to open a new account and Shirl Dalton assisted me with doing so. She was superb!!! Such an honor to have someone of her caliber to assist me. She helped me in more ways than you could imagine! Thank you Shirl! ?”