Duke Chevrolet GMC, located in Suffolk, VA, is a family-owned dealership that has been serving the community since 1969. Known for its friendly and professional staff, the dealership offers a hassle-free experience for buying new and used vehicles. Customers appreciate the attentive service, with staff members like Mike Conboy and Mike V. going above and beyond to assist with vehicle purchases and trades. The dealership provides numerous benefits, including a Lifetime Powertrain Warranty on new vehicles, a 12-month/12,000-mile JD Powers Powertrain Warranty on pre-owned vehicles, and Lifetime Oil Changes. All vehicles come with Lifetime Service & Parts, VA State Inspections, and a 4-day/300-mile exchange policy, along with a 125+ point inspection and free CarFax on pre-owned vehicles. Customers highlight the quick and smooth paperwork process and the genuine, non-pushy approach of the staff. The service department is praised for its professionalism, with consistent communication and updates on repairs. Overall, Duke Chevrolet GMC is recognized for its exceptional customer service, making it a trusted choice for those in the Suffolk, Franklin, Smithfield, Windsor, and Chesapeake areas. The dealership’s commitment to customer satisfaction and community roots make it a preferred destination for vehicle buying and servicing.
