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“If you are in the market for a new or used vehicle, this is the place to go to! Austin was my sales rep and he was fantastic. As usual, it was a long day but they got the deal that I was looking for. I can see why they are so highly rated! All the employees that were involved from the finance manager to the sales managers were very cordial.
Nice job Austin!”
“Since purchased new in 1996, my ‘96 Suburban has been painted completely once. Over time it has been spot painted multiple times. The clear coat was failing on the hood and there were other areas that the sun had damaged over time. My 30 year old Suburban warranted much needed new paint. Took the truck to Maaco in Suffolk and I am extremely pleased with the overall finished product. The entire truck was painted and the rubber trim was replaced at the top of the lower silver trim area. My truck looks wonderful again! I highly recommend this business to anyone for their work and exceptional customer service.”
7:30AM - 5:30PM
1600 N Main St, Suffolk
Auto Parts
“From the Receptionist to the Manager, Down to the Crew, Especially Brandon, who in my book is a top notch Mechanic. His Attention to Detail is Bar None. The Receptionist There are very nice and Welcoming and Treats the customers like family which is Rare. Caliber Collision is the place to go when needing the proper work done on your vehicle. They give you a piece of mind knowing that your vehicle will be running like new once they put their Magic Touches on it.”
7:30AM - 5:30PM
5637 Shoulders Hill Rd, Suffolk
Auto Parts
“Had a factory defect and when the dealership decided not to cover it, the cheapest I could find was this company. They were super attentive and supportive to those paying out-of-pocket. Especially the employees, Kevin was very happy to help negotiate pricing and helpful when accommodating in explaining things clearly. The paint job was excellent. Will definitely recommend them.”
“Tested my battery and discovered it was no good. Bought a replacement, took it home and put it in myself. Saved myself the price of a tow, and dealership repair. Awesome experience!”
“This is not the first time that I have been to do collision center for service and they have always treated me very well and I will always take my vehicle back for any incident that I need worked on. Thank you.”
7:30AM - 9PM
1522 N Main St, Suffolk
Auto Parts
“Ms. Brigette, Thank youuu for your great customer service. You have no idea how much your patience and willing to help means. This store is lucky to have you and I’ll definitely be back!”
“This review is long overdue. I just love the people who work at this store. They are so helpful, friendly, & fair, and they are the reason this is my go-to auto parts store. Thank you for everything you do.”
7:30AM - 9PM
1507 Holland Rd, Suffolk
Auto Parts
“Blane is the absolute best! He installed my car battery in the rain! It was not a simple install, I have a 2015 Chevy impala and it had like 10 different nuts that had to be removed before getting the battery out. THEN he had to take off the connector THEN replace it all! Job well done! Let me remind you, IN THE RAIN! Very knowledgeable 19 year old RESPECTABLE kid! The young lady there with him that evening was also pleasant and helpful assisting an elderly man to his vehicle IN THE RAIN! Thanks again! Much obliged...”
“I was referred to Nansemond for an urgent repair and completely blown away by how friendly, prompt, and affordable they were. Josh and Crystal are wonderful people and I will definitely only come here from now on.”
7:30AM - 10PM
806 N Main St, Suffolk
Auto Parts
“I went there to borrow some tools to fix my bike tire. Staff there was very friendly! They let me use their tools so I could figure out how to fix my bike tire! Overall very nice staff and very nice store!”
“Alicia & Rebecca at the front desk are always so kind, helpful, personable, and a pleasure to work with. I have had to rent vehicles a few times in the past couple months and they have been amazing to work with. I left my coffee mug and they were very thoughtful to keep it aside and return it to me months later. Thank you for being wonderful through my car rental needs!”
“When people say, all car dealershop are the same. They make you feel like your getting a good deal but in reality, the dealership will always have the upper edge. True, but at least provide you with good service. What is good service??? If your in search of a new Chevy or GMC, Duke is one place to go for what I consider top notch customer service in buying a new vehicle. To start with; after arriving on the car lot and seeing the vehicle that I was interested in, it was but a few seconds that a sales rep come out from the show room to the car lot to greet me. Something that I did not received from the other dealerships on Military highway. Maybe its the way I was dressed (dirty jeans, t-shirt, and a ripped jacket) that gave the aura of... "Nope, he ain't got no money to buy a twuck, he just lookin, ain't gonna spend no time on him" attitude:-))))) The Duke sales rep was more than happy to get the keys to the vehicle that Iwas interested in and other vehicles for comparison of the interior, accessories, and functionality. I was only interested in a Silverado to haul around my kayak but after making the comparison with assistance from the Duke's rep, I decided to get a GMC. Same truck platform but with just a touch of add-ons for convenience:-)))) There was no pressure to buy but rather just plain ole customer service. As an example, explaining the differences in the models between Pro, SLE, Elevation, AT4 & X, Denali, Ultimate, functionality, accys, & more. Then comes the incentives (manufacturer & dealership) /assistance in buying a truck. Reminds me of a vendor in Istanbul - "Hi Mister, how can I help you spend your money" :-))) I did not buy a truck that night as I wanted to further compare prices online. Visiting GMC.com and using 'True Car', I entered the exact specs of the GMC at Duke's and multiple dealerships in Hampton Roads appeared as either having it on the lot, inbound, or can be ordered. Unfortunately, they were the same dealership that ignored me and their asking price was a few $K more than Duke. Summarizing and knowing where the numbers would fall, I returned the following day to see if the numbers would fall in the right places. They did!!! With No fuss, no muss, no gimmicks. I would say, at Duke you are treated as a Customer and not just a number or source of revenue. Hats off to Heather for providing a very welcoming customer service at Duke Automotive!!!!!”
“Great, affordable body shop. Had some rust on the hood of my car. Wanted to take care of it before it got worse. They had it done in 2 days at a very reasonable price. Definitely recommended!”
“Always a pleasant experience, people that work at NAPA on South Saratoga St. in downtown Suffolk VA are great to deal with, I know Mr.Beamon and think of him as a friend.”
“Fastest service in town! I came in after 10am-Thurs 7/2 for a battery exchange, oil change, and tire inflation. The gentlemen working today- at the desk and in the bay-- were super fast and friendly! I brought my computer with me anticipating 2 hrs of waiting but before I could open my computer to do work they were done in less than 30 mins! Amazing! Anthony J., Keith W., and Kirk W.--These gentlemen should be commended for their hardwork & professionalism.”
“Got the Parts of my 2015 Honda accord ABS module,, for $100.00 . Honda dealership priced me abot $800.00 + they do install it flush the brake before ABS module installation price charged total up to $3200.00 Thnks for salvaged store they sell and pull my parts for only $100.00 cost savings ton and tons of bucks savings”
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“RNR Suffolk, VA staff is amazing. They treat my wife and me like family. I would like to thank Mike D. and everyone for a great fun time while i waited for my truck. Definably passed the time away it was a good experience.”