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8AM - 6:30PM
2016 N Main St, Suffolk
Auto Parts
“Great experience from the start. Rachel quickly responded to my online inquiry and answered all my questions and that got me to go to the dealership. When there we started working with Mike Conboy he was informative but not pushy. He worked with us to get us to a price that worked for us. He and the rest of the staff were friendly and cooperative through the entire process. Finalizing all the paperwork was much quicker than we have experienced at other dealers. DUKE is a small town dealership and remembers what that really means. They will continue to get my business.”
“Since purchased new in 1996, my ‘96 Suburban has been painted completely once. Over time it has been spot painted multiple times. The clear coat was failing on the hood and there were other areas that the sun had damaged over time. My 30 year old Suburban warranted much needed new paint. Took the truck to Maaco in Suffolk and I am extremely pleased with the overall finished product. The entire truck was painted and the rubber trim was replaced at the top of the lower silver trim area. My truck looks wonderful again! I highly recommend this business to anyone for their work and exceptional customer service.”
7:30AM - 5:30PM
1600 N Main St, Suffolk
Auto Parts
“From the Receptionist to the Manager, Down to the Crew, Especially Brandon, who in my book is a top notch Mechanic. His Attention to Detail is Bar None. The Receptionist There are very nice and Welcoming and Treats the customers like family which is Rare. Caliber Collision is the place to go when needing the proper work done on your vehicle. They give you a piece of mind knowing that your vehicle will be running like new once they put their Magic Touches on it.”
“Bought a battery from Auto Zone and had a very good experience there.
Took them about 15 minutes to install the new one and I was on my way.
Very pleasant people behind the counter.
I highly recommend them.”
7:30AM - 9PM
1522 N Main St, Suffolk
Auto Parts
“Ms. Brigette, Thank youuu for your great customer service. You have no idea how much your patience and willing to help means. This store is lucky to have you and I’ll definitely be back!”
“This review is long overdue. I just love the people who work at this store. They are so helpful, friendly, & fair, and they are the reason this is my go-to auto parts store. Thank you for everything you do.”
“CJ was super helpful and went above and beyond to get me the help I needed with my vehicle. It’s very hard to find a good place and I would recommend here for sure!”
“Blane is the absolute best! He installed my car battery in the rain! It was not a simple install, I have a 2015 Chevy impala and it had like 10 different nuts that had to be removed before getting the battery out. THEN he had to take off the connector THEN replace it all! Job well done! Let me remind you, IN THE RAIN! Very knowledgeable 19 year old RESPECTABLE kid! The young lady there with him that evening was also pleasant and helpful assisting an elderly man to his vehicle IN THE RAIN! Thanks again! Much obliged...”
“Alicia & Rebecca at the front desk are always so kind, helpful, personable, and a pleasure to work with. I have had to rent vehicles a few times in the past couple months and they have been amazing to work with. I left my coffee mug and they were very thoughtful to keep it aside and return it to me months later. Thank you for being wonderful through my car rental needs!”
“They did a great job on my car, it was finished in a matter of days. Crystal in the front desk was always so nice and would communicate updates about my car. Barry also walked me through the process of the repair. My touch screen wasn’t working properly when I got my car back and the mechanic was nice enough to help me with it. The issue thankfully resolved by itself after my car cooled down. Indeed, great people you meet by accident!”
“The employees were friendly and very helpful. They took the time to go out and see that the parts requested were actually available and called me back to let me know which ones they had. When I went to get the parts they were friendly and immediately went out and got the parts The prices were very fair and the parts in good shape. Thank you”
7:30AM - 10PM
806 N Main St, Suffolk
Auto Parts
“What a special little place to get your state inspections, routine maintenance and brake repairs. This family owned and operated mom and pop is very affordable and efficient. They also have very comfy seating. ?”
“When people say, all car dealershop are the same. They make you feel like your getting a good deal but in reality, the dealership will always have the upper edge. True, but at least provide you with good service. What is good service??? If your in search of a new Chevy or GMC, Duke is one place to go for what I consider top notch customer service in buying a new vehicle. To start with; after arriving on the car lot and seeing the vehicle that I was interested in, it was but a few seconds that a sales rep come out from the show room to the car lot to greet me. Something that I did not received from the other dealerships on Military highway. Maybe its the way I was dressed (dirty jeans, t-shirt, and a ripped jacket) that gave the aura of... "Nope, he ain't got no money to buy a twuck, he just lookin, ain't gonna spend no time on him" attitude:-))))) The Duke sales rep was more than happy to get the keys to the vehicle that Iwas interested in and other vehicles for comparison of the interior, accessories, and functionality. I was only interested in a Silverado to haul around my kayak but after making the comparison with assistance from the Duke's rep, I decided to get a GMC. Same truck platform but with just a touch of add-ons for convenience:-)))) There was no pressure to buy but rather just plain ole customer service. As an example, explaining the differences in the models between Pro, SLE, Elevation, AT4 & X, Denali, Ultimate, functionality, accys, & more. Then comes the incentives (manufacturer & dealership) /assistance in buying a truck. Reminds me of a vendor in Istanbul - "Hi Mister, how can I help you spend your money" :-))) I did not buy a truck that night as I wanted to further compare prices online. Visiting GMC.com and using 'True Car', I entered the exact specs of the GMC at Duke's and multiple dealerships in Hampton Roads appeared as either having it on the lot, inbound, or can be ordered. Unfortunately, they were the same dealership that ignored me and their asking price was a few $K more than Duke. Summarizing and knowing where the numbers would fall, I returned the following day to see if the numbers would fall in the right places. They did!!! With No fuss, no muss, no gimmicks. I would say, at Duke you are treated as a Customer and not just a number or source of revenue. Hats off to Heather for providing a very welcoming customer service at Duke Automotive!!!!!”
“Great, affordable body shop. Had some rust on the hood of my car. Wanted to take care of it before it got worse. They had it done in 2 days at a very reasonable price. Definitely recommended!”
“Always a pleasant experience, people that work at NAPA on South Saratoga St. in downtown Suffolk VA are great to deal with, I know Mr.Beamon and think of him as a friend.”
“Got the Parts of my 2015 Honda accord ABS module,, for $100.00 . Honda dealership priced me abot $800.00 + they do install it flush the brake before ABS module installation price charged total up to $3200.00 Thnks for salvaged store they sell and pull my parts for only $100.00 cost savings ton and tons of bucks savings”
“Fastest service in town! I came in after 10am-Thurs 7/2 for a battery exchange, oil change, and tire inflation. The gentlemen working today- at the desk and in the bay-- were super fast and friendly! I brought my computer with me anticipating 2 hrs of waiting but before I could open my computer to do work they were done in less than 30 mins! Amazing! Anthony J., Keith W., and Kirk W.--These gentlemen should be commended for their hardwork & professionalism.”
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“I highly recommend RNR!!! I needed 4 tires for my truck and Mike D. was very professional and helpful to make sure I got the best tires. I will use them again in the future when I need tires for my car. Excellent job done by his crew!”