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“AJ Madison’s customer service in my experience was AAA. There were issues with my order, due to me entirely. First I ordered the wrong range then I didn’t do my diligence checking out the replacement range and missed some damage. AJM never gave up on me. They continued to work with me until I received the range I wanted. Everyone I encountered at AJM treated me with kindness and respect. in my estimation AJM went over and above to make sure I was a satisfied customer!!! I would not hesitate for a moment to highly recommend AJ Madison as a company to do business with.”
10AM - 6PM
11110 Lee Hwy, Fairfax
Appliances
“Great service explained everything in detail what needed to be done with my vacuum just take it and then and promised on the three day service which helps us at the home but excellent service and please pass that on”
“They gave us a free estimate, ordered, and replaced a part for our breville espresso machine within two weeks. Always communicated every step of the way and was fair in pricing. Very appreciative of this business!!!”
“We have bought two appliances from Bray and Scarff at the Arlington location since moving into our house 6 years ago. The first was a refrigerator - and it was excellent. We went to the store, had a helpful associate show us models, and - boom - a day later had a new refrigerator.Where Bray and Scarff really shined and impressed us, however, was with our recent stovetop purchase. I won't belabor you with the long story, but the TLDR is that we had tried for months to buy a new stove top from an associate at B&S -- and it was dismal. Endless emails back and forth. We paid for two measurements. And we were constantly chasing the associate.I was about to give up, but then a new associate - Ali - stepped in to help me. WOW What a phenomenal change. Ali was thoughtful, fast, and driven to help us get the stove we wanted. He responded to emails and texts within minutes - not weeks. He got the measurement perfect, communicated very precisely about the details, ordered our Wolf induction stovetop within a few short days (as a pose to MONTHS without ordering from the prior associate) and the second things were delivered, scheduled our install. He was also thoughtful and consultative - not pushing us in one direction or the other, but really helping execute our desires.The crew that did the install was also excellent: kind, thoughtful and were clearly experts. They had to cut about an inch into the countertop, remove parts of our internal cabinetry, and had to do complex removal and setup of the fan system from the crawl space. They did the whole thing in a few short hours and ensured cleanup was done properly.Ali and his team are absolutely amazing. If you go to buy an appliance at B&S - ask for him. You won't be disappointed.”
“From the first second i stepped into the store, Mr. Dexter greeted me kindly and was very professional throughout the whole experience. He was never pushy to purchase either. I bought a fridge and a washer/dryer combo. Store was clean and convenient. Best experience from start to installation. Thank you Mr. Dexter!!!I just went back to Mr. Dexter and bought more appliances. Super knowledgeable and never pushy. Educated me on differences and got me the best deal around. Very professional!! Highly recommend.”
“Very professional staff. You should be buying all of your appliances here. They carry well built quality products and are very honest sales people, especially Jordan!”
“Thank you for the outstanding support and service during our recent washer/dryer purchase. Pricing was competitive with 'big box' alternatives and Donald and his team were responsive and communicative throughout. Most importantly, the installation went flawlessly.
We could not have had a better experience.”
“Glebe Appliances provided excellent service and were very easy to deal with. They were very considerate of the limitations of space available for my appliances, and of my schedule for delivery. I was impressed that they inspected my appliances before sending them out for delivery, returned one of them to the manufacturer when a dent was discovered which prevented it functioning properly, and kept me informed during the whole process. Despite these delays, I am now happy with my purchases.”
“I came in to get my shark vacuum unclogged. Expressed to the gentlemen what and where the issue was. He unhooked the hose and headed to the back not even 5 mins later hes back with it fixed. He didnt charge me for the hose free of the sock that was stuck in there. No charge just a smile and explanation of what and why. It was sweet of him to do that. Lord knows others would have charged me just for walking in their place. No this man was sweet and explained if he had to take things apart it would have been money involved. In his words (just scooped out what was clogged) thank you again for the help. Shall visit if anything goes wrong again.”
10AM - 6PM
5526 Nicholson Ln, North Bethesda
Appliances
“I came here with my contractor and Lisa was very helpful in the showroom. She helped us with our order and answered follow up questions in emails, helping with a few changes in the order as well. When the project's scope changed, Lisa was able to promptly update the status of our orders, which was greatly appreciated.”
“We have worked with Ferguson for large projects and have been happy. But this time, I was just looking for a few small parts that the large box stores didn’t have. I stopped by Fergusons as a last resort. Who knew Ferguson also had plumbing supplies. I went to the Merrifield location and the service was great. They could tell that I had no idea what I needed and they were patient and extremely helpful. I will no longer be going to the big box stores for plumbing, straight to Ferguson in Merrifield.”
10AM - 6PM
8433 Lee Hwy, Fairfax
Appliances
“Needed new burner for gas grill. Acme Stove only had in Fairfax, I live in Bethesda.
Mike, on his own time, delivered it to me after work. Unbelievable service. I’ll be grilling again tomorrow night. Thanks again. 5 stars all the way.”
“Great Service! I was very pleased with how much personal attention my vacuum and I was given. Quick turnaround on my Vacuum Cleaner repair and reasonable rate - just like new. Highly recommed, 5 star service.”
“best and easiest carpet buying experience we have ever had. Worked with Steve. He helped us find the best options based on what we described we wanted. Let us take home samples, came out next day to measure, then gave us pricing for each option. No pressure. Pricing was very competitive. Set us up for installation in 1-2 week timeframe and the install crew was top notch. This team checked every box for us in terms of easy to work with, good pricing, excellent install team, and work done quickly. Best carpet buying experience ever for us.”
8:30AM - 5PM
2809 Merrilee Dr, Fairfax
Appliances
“Tribles is great. They serve mostly appliance repair businesses. So, they and their other area stores have parts in inventory that you can't get locally anywhere else.
This includes tools and supplies to service appliaances.
Recently, I got the Supco RLE202 Dryer Vent Cleaning System and along with my vacuum cleaner and electric leaf blower, it worked like a charm to purge the "dust bunny nation" colonizing my dryer duct! GO GET ONE, and check Tribles out.”
“My 500 square foot family room carpet installation on 15 July 2024 was outstanding in every way! Christian and Maurice/Morris? were experienced, polished professionals with the old carpet/pad removal and new pad/carpet transition--meticulous clean up, too!
They were courteous, informative, and highly skilled with our many flooring power outlets, heat/A/C registers and step-down CUT-OUTS, and the required seam sealing for this large area remains absolutely invisible! They take pride in their work! I highly recommend Home Depot Fairfax for a pleasant carpet purchase experience from start to finish--no glitches! Thrilled!”
“I have a midcentury modern home with track lighting. I wanted to replace some fixtures, but could not identify compatible fixtures online. Bernie K. was able to identify it quickly and accurately. I might have given up on the project without his help.”
“The owner has been in business for about 40 years. He is honest and extremely knowledgeable He can do repairs or provide the customer with an appropriately priced vacuum. Recommended”
6AM - 10PM
7111 Westlake Terrace, Bethesda
Appliances
“In the past while shopping at Home Depot (Bethesda), it was a struggle. Whether it was because of Covid or the lack of staffing, you would need to figure out things yourself. Sometimes you were very lucky when the staff would at least point in the directions of what you were looking for. Today, we stopped by to pick a masonry drill bit set and the customer service were through the roof! It was amazing! Wow, we were shocked at the level of customer service! Great job!!! Don”
“We couldn’t be happier with the exceptional service provided by Robert “Bobby” SoRelle! He was an absolute pleasure to work with during our two bathroom remodels. From the very beginning, Bobby’s professionalism and expertise stood out as he guided us in selecting the perfect materials for each space.
His in-depth knowledge of every product helped us make informed decisions, and his keen eye for quality ensured that we got exactly what we needed. When we encountered an issue with a faulty cartridge on our Rohl sink, Bobby stepped in immediately to help resolve it. His commitment to customer satisfaction and attention to detail made the entire process smooth and stress-free.
Beyond his technical expertise, Bobby’s communication was outstanding. He kept us informed every step of the way, setting realistic timeframes and ensuring everything stayed on track. Home projects can be overwhelming, but having Bobby on our side made all the difference.
I wouldn’t go anywhere else for home remodeling needs—Bobby is truly the best! If you want someone knowledgeable, professional, and dedicated to making your vision a reality, he’s the one to call. Highly recommend!”
“A very nice place to visit for the people who had an exotic taste in house hold gadgets and to organize their home ,ever thing was state of the art.There we met the consultant Mr Eduard who had a very pleasant personality to brief in a very professional way.”
“If deciding between Merrifield and Reston, pick this location. Better parking, friendlier and more helpful staff.
Though, some of the products are weirdly priced. The largest (usually the cheapest) of the Brush Killer was notably higher prices than the 1 gallon option.”
“Sean out front was so helpful, really made life so much easier.
Also Courtney at customer service was probably the best representative we’ve ever worked with. So patient and extremely competent. Thank you!”
“Dependable, reliable, fair. Qualities of old-school small businesses our family is happy to support if only to keep guys like them as members of our community. Yup, giving them prayers and business makes more sense than contributing to other large corporations' bottom lines.”
“As th we employees keep pointing out to me, this is one of the smallest in the area. Nevertheless, I always find what I need there. The employees are really helpful and friendly.”
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“Went to Dyson demo store unplanned was in the mall and wanted to see if they had the diffuser attachment for my air wrap. Zach approached me and asked if I needed help I asked if they had the attachment and he immediately went and grabbed it for me and checked me out. Very good customer service. Quick and easy. Nice guy. Attachment works perfect”