“Bobbie did an excellent job helping me figure out what I needed. I’m very happy with my purchase. You all will be my new go to for all future appliance needs. So nice in today’s environment of lousy customer service to find someone with great product knowledge and is so helpful. So refreshing!”
11AM - 5PM
11110 Lee Hwy, Fairfax
Appliances
“Ace Vacuums (Fairfax store) is the place to find the expertise you need when buying a new vacuum. Raj steered me in the right direction for what we need (our house has mostly hardwood floors), told me the pros and cons of each type, explained all the features, demonstrated the product (Richard), and gave me a significant break on the retail price listed online. You will never get that kind of knowledge or attention if you shop at a Walmart or similar store! 5 stars for Ace Vacuums!!”
“Shafa Babashova, the design coordinator at Bray and Scarff/Tysons is the most gifted, talented and amazing kitchen designer/coordinator! We had received design input from some other companies prior to meeting her. They typically were just replacing the cabinets and countertops. Shafa however was the one who presented a new layout that gave us more storage space, a more open/spacious feel and an architecturally gorgeous and interesting kitchen island. She is so pleasant, patient and attentive. She has a great software program and large screens that allow you to make changes/move things around and visualize what the design will look like. They have a lot of product options. Shafa also works to help lower costs whenever possible. She reached out to me to inform me of manufacturer sales for both the cabinets and the quartz. What's also great is that the kitchen design can be coordinated with the appliance selection. Once I purchased my appliances from Brian (who is the best!!), Shafa and I looked at all the finishes together to make sure that the pulls match the colors of the appliances. It is so nice having the appliance showroom right there!”
“Mike was great to work with. We had a dishwasher in mind but with it being out of stock and back ordered for a few weeks he showed us similar options at the same price point. He made the experience super easy. Also the install and removal of the dishwasher was a breeze too. Would recommend and will go back for other appliances.”
“They gave us a free estimate, ordered, and replaced a part for our breville espresso machine within two weeks. Always communicated every step of the way and was fair in pricing. Very appreciative of this business!!!”
“alas I realized I was in the market for both a new washer and dryer. After a very good experience last year at bray and scarff purchasing a new cooker, and after some research on the web, I went back to see if they had a good deal for a W&D. They did! Veronica guided me through the options and we ended up with a package well matched to my needs. I can't wait for the delivery!”
“ABW was recommended by our designer for our kitchen remodel after we had contacted 2 other brands that were not helpful. We're so glad to have been connected with this team! Liviston and Melanie were fantastic as we made mid-design changes and ensured everything flowed smoothly. We're very pleased with our finished kitchen and it would not have been possible without these rockstars. Highly recommend!”
“I have a Miele vacuum that I’ve had for 20+ yrs. It suddenly had no suction. I wasn’t sure if I should look into repairing it or going through the process of buying a new vacuum. I took it in to get their thoughts. Free of charge, they looked into what was causing the problem. Gave me an estimate to repair or look for replacement. I opted to repair and all was completed within less than 12 hours! Knowledgeable, personable, professional and quick turnaround! Would definitely recommend their services”
“Sad to hear Dabney passed away a few months ago. He and his family was the heart and sole of that place. I have not had the pleasure of visiting with the new owners.”
“I came in to get my shark vacuum unclogged. Expressed to the gentlemen what and where the issue was. He unhooked the hose and headed to the back not even 5 mins later hes back with it fixed. He didnt charge me for the hose free of the sock that was stuck in there. No charge just a smile and explanation of what and why. It was sweet of him to do that. Lord knows others would have charged me just for walking in their place. No this man was sweet and explained if he had to take things apart it would have been money involved. In his words (just scooped out what was clogged) thank you again for the help. Shall visit if anything goes wrong again.”
“Steve and Bruce are very knowledgeable, helpful, and a pleasure to deal with. They have a great flooring selection and helped us find what we wanted. I highly recommend visiting Carpet & Vacuum expo for your flooring needs!”
“We have worked with Ferguson for large projects and have been happy. But this time, I was just looking for a few small parts that the large box stores didn’t have. I stopped by Fergusons as a last resort. Who knew Ferguson also had plumbing supplies. I went to the Merrifield location and the service was great. They could tell that I had no idea what I needed and they were patient and extremely helpful. I will no longer be going to the big box stores for plumbing, straight to Ferguson in Merrifield.”
“Needed new burner for gas grill. Acme Stove only had in Fairfax, I live in Bethesda.
Mike, on his own time, delivered it to me after work. Unbelievable service. I’ll be grilling again tomorrow night. Thanks again. 5 stars all the way.”
“We’ve had to replace several appliances in our home over the past year, and it was an unpleasant experience with every store we tried — Best Buy, Bray & Scarff, and Costco — . There were defective appliances, poor install and poor service when the appliance had an issue. Our most recent purchase of a dishwasher at ABW was the exception. Our salesperson Prayer was fantastic, and the service was outstanding in every way. Prayer was knowledgeable and informative but not pushy.
Something people don’t always consider when buying appliances is the install process and who will handle service if something goes wrong. The service technicians at ABW are extremely knowledgeable, respectful of your time and home, and the entire process is well-organized from start to finish. The delivery team stayed and tested our dishwasher and were not rushed to leave even though we were their last delivery. This is in marked contrast to our other deliveries. The service guys are also fantastic. The ABW team truly aims to help you with everything. I only wish I had found them sooner.”
“Tribles is great. They serve mostly appliance repair businesses. So, they and their other area stores have parts in inventory that you can't get locally anywhere else.
This includes tools and supplies to service appliaances.
Recently, I got the Supco RLE202 Dryer Vent Cleaning System and along with my vacuum cleaner and electric leaf blower, it worked like a charm to purge the "dust bunny nation" colonizing my dryer duct! GO GET ONE, and check Tribles out.”
“Mr Rashid really takes care of his clients. He's always has a good selection of new vacuums, as well as parts and accessories. He also does excellent repairs and maintenance to the machines that he sells. Don't waste your money buying a vacuum from a big box store or online. Go to Americana Vacuums to try out different models and get some expert advice. Spend a few bucks more and get one that will last forever with proper care.”
“I had a wonderful experience in this location. Akira helped us with the bathroom renovation project and it went flawlessly. She works Monday to Friday you should ask for her. Highly recommend.”
“My 500 square foot family room carpet installation on 15 July 2024 was outstanding in every way! Christian and Maurice/Morris? were experienced, polished professionals with the old carpet/pad removal and new pad/carpet transition--meticulous clean up, too!
They were courteous, informative, and highly skilled with our many flooring power outlets, heat/A/C registers and step-down CUT-OUTS, and the required seam sealing for this large area remains absolutely invisible! They take pride in their work! I highly recommend Home Depot Fairfax for a pleasant carpet purchase experience from start to finish--no glitches! Thrilled!”
“I had a really great experience at the Miele store. The staff were professional, knowledgeable, and took the time to explain the different products without making me feel rushed or pressured. The showroom was clean and well organized, which made it easy to compare appliances and understand the features of each one. I especially appreciated how patient they were in answering my questions and helping me find the best option for my needs. Overall, the customer service and quality of the products left a very positive impression, and I would definitely recommend this store to anyone looking for reliable, high-end appliances.”
7AM - 8PM
7111 Westlake Terrace, Bethesda
Appliances
“In the past while shopping at Home Depot (Bethesda), it was a struggle. Whether it was because of Covid or the lack of staffing, you would need to figure out things yourself. Sometimes you were very lucky when the staff would at least point in the directions of what you were looking for. Today, we stopped by to pick a masonry drill bit set and the customer service were through the roof! It was amazing! Wow, we were shocked at the level of customer service! Great job!!! Don”
“We couldn’t be happier with the exceptional service provided by Robert “Bobby” SoRelle! He was an absolute pleasure to work with during our two bathroom remodels. From the very beginning, Bobby’s professionalism and expertise stood out as he guided us in selecting the perfect materials for each space.
His in-depth knowledge of every product helped us make informed decisions, and his keen eye for quality ensured that we got exactly what we needed. When we encountered an issue with a faulty cartridge on our Rohl sink, Bobby stepped in immediately to help resolve it. His commitment to customer satisfaction and attention to detail made the entire process smooth and stress-free.
Beyond his technical expertise, Bobby’s communication was outstanding. He kept us informed every step of the way, setting realistic timeframes and ensuring everything stayed on track. Home projects can be overwhelming, but having Bobby on our side made all the difference.
I wouldn’t go anywhere else for home remodeling needs—Bobby is truly the best! If you want someone knowledgeable, professional, and dedicated to making your vision a reality, he’s the one to call. Highly recommend!”
“If deciding between Merrifield and Reston, pick this location. Better parking, friendlier and more helpful staff.
Though, some of the products are weirdly priced. The largest (usually the cheapest) of the Brush Killer was notably higher prices than the 1 gallon option.”
“This review is essentially about Home Depot's access to the Bagster service. I had hundreds of pounds of old roofing that needed removal. You need a place to put the bag that they can pick up without interfering with overheads, like wires and space, like parking. It cost me about $250! And I could have loaded even more, but I didn't have time. They don't take old appliances etc. In under 10 minutes, they were done and gone. It's www.thebagster.com.”
8AM - 8PM
3201 Blenheim Blvd, Fairfax
Appliances
“I visited here to rent a larger tool that's not available at other, closer, Home Depots and Ryan went above and beyond to help make sure I had the best experience possible. He recommended considering a box truck with a built in, less steep ramp to take the 350+ lb tool rather than the pickup and detachable ramp with a much steeper incline that I had originally reserved. When he showed me the difference he was absolutely right and it made things so much easier on me when loading and unloading. Then he showed me how to secure it in the truck, educated me on how it worked, and got me on my way while making sure I had everything I needed. All while assisting his coworkers and a computer down. When I returned the machine and truck later the employees were surprised I'd been able to handle it so easily and I put that down to Ryan preparing me when he so easily could have just waved me on my way. I would absolutely rent from here again, especially with Ryan at the desk.”
10AM - 5PM
9754 Lee Hwy, Fairfax
Appliances
“Dependable, reliable, fair. Qualities of old-school small businesses our family is happy to support if only to keep guys like them as members of our community. Yup, giving them prayers and business makes more sense than contributing to other large corporations' bottom lines.”
“Went to Dyson demo store unplanned was in the mall and wanted to see if they had the diffuser attachment for my air wrap. Zach approached me and asked if I needed help I asked if they had the attachment and he immediately went and grabbed it for me and checked me out. Very good customer service. Quick and easy. Nice guy. Attachment works perfect”