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“If there were a contest for “Best Mattress Firm,” this location would win hands down. David and Peggy are exceptional and deserve ALL the praise! My boyfriend and I had such a wonderful experience throughout our entire mattress-buying process, and it’s all thanks to them. Thank you both so much — you truly deserve the recognition!”
“Great experience! Ask for Mel. He was extremely patient and helped field all of our questions. We ended up leaving w a tempur-pedic and looking forward to great sleep!”
“Our experience was very pleasant. So much respect and great customer service. The young named elder was the best we have encountered in years. Thank God for people who still do their job.”
10AM - 9PM
1986 Chain Bridge Rd, Tysons
Mattress Stores
“Hicham was great and so knowledgeable about beds, new technology, testing methods, and support needed for me and my wife! The process was thorough yet comforting and put our minds at ease”
“It was one of the best experiences ever. Manager barbra helped us out so much to find a suitable mattress that was in our price range. 5/5 stars, will becoming back.”
“I didn't know what to expect because this was my first time buying a mattress. Abdul was a really helpful and informative guy. I didn't expect to buy a mattress but as quick as I did. I recommend coming to this place if you want a nice and helpful experience.”
“Hoss was very patient, helpful and professional when we visited the store. He showed us multiple options to choose from. Loved working with him to choose our bed. Would highly recommend!”
“We had a great experience at the warehouse. They gave us pillows to try out each mattress and carried all the popular and highly rated online brands. Autumn was our rep and was very knowledgeable and super helpful. We walked out very confident we purchased a great bed. Highly recommend visiting and their final prices come out slightly cheaper than buying online.”
“We needed an extra twin mattress for a trundle bed. Salesperson was very helpful and knowledgeable. The transaction was quick and the options were clearly explained. If we need a mattress in the future, we will definitely go to this Mattress Firm store first.”
“Chris was such a pleasure to work with. He took his time walking my husband and I through a few of the bed selections and features. We are excited to get our new bed soon!”
“My name is Michael Seyoum. I recently met Jerome at the Springfield Mall while I was searching for a new mattress. From the moment we spoke, his professionalism, product knowledge, and ability to clearly explain each option were outstanding. He took the time to understand my needs, including the proper support for my body posture and my lower back pain, and guided me through the selection process with patience and expertise.
After taking some time to consider my options, I reached out to Jerome again. Even though Springfield is not his regular working location, he arranged to meet me at the Kingstowne Village store. I chose to go there specifically because of his exceptional service. His dedication and commitment to providing outstanding customer care truly exceeded my expectations.
Jerome is an excellent representative of the company, and I strongly recommend him to anyone seeking honest guidance and a smooth, stress-free shopping experience.
Good bye back pain ?”
“Andre was amazing. Helped me get a great deal after moving to the area from the west coast. He helped me find something in my price range and helped me do a bed match to see what level of firmness I needed for my back pain. 10/10 would recommend this place to anyone”
“We had a very good and pleasant experience at Mattress warehouse as Mr. Iqbal was very helpful, patient and took care of everything in a very professional timely manner. I would recommend this store very highly as they have the Best Service and best prices. Thank-you Sir for your out-standing service.”
“Khan did a wonderful job showing me all of my options and explaining the differences between all of the mattresses. He also pointed out how my posture was in each bed i tried. Very helpful in general.”
“Lawrence and Fidel were so helpful and kind helping us find a new mattress as first time shoppers! Lawrence really knows his stuff about mattresses and had answers to all of our questions. They were super accommodating and we will be going back if we ever need another mattress!”
“Had a great experience with Reggie who was very knowledgeable and helped us pick the perfect pillows. We will be back soon to get our mattress from him. Excellent service!!”
“Ed is super knowledgeable and very patient. Helped me decide on a new sealed posturpedic hybrid mattress and I can’t wait for it to be delivered. Which delivery is insanely fast, orders on a Sunday and is supposed to deliver on Tuesday”
“Jackie and Michelle helped me get my couch today!
I actually came back a couple times specifically to work with them! Jackie was super welcoming and communicative and Michelle was super sweet and patient with me. I definitely left happy with my couch and happy feeling like I made two friends while being there!”
10AM - 8PM
6400 Commerce St, Springfield
Mattress Stores
“I recently visited Mattress Warehouse of Springfield Square store, and the experience was exceptional from start to finish. The moment I walked in, I was greeted warmly by Mr. Birama (store representative) and immediately felt at ease. The store had a very nice selection of mattresses—different firmness levels, materials, and price ranges—making it easy to explore various options without feeling limited. Everything was organized, clean, and displayed in a way that encouraged comfortable browsing.
What truly made the visit stand out was the outstanding customer service. Mr. Birama was incredibly patient, knowledgeable, and attentive. He took the time to understand my sleep preferences, any back or comfort issues I had, and what I was hoping to improve by purchasing a new mattress. Instead of rushing me or pushing a sale, he encouraged me to try several models, answering every question with clarity and genuine care.
His patience was especially appreciated, as I tend to take time before making big decisions. Not once did I feel pressured or overwhelmed. He walked me through each feature, explaining differences in materials, warranties, and expected longevity.
By the end of my visit, I purchased the Sealy Posturepedic® Elite Brenham II Hybrid Firm Mattress with an ergo base.
This level of service is rare, and I would highly recommend this store to anyone seeking comfort, quality, and truly exceptional customer support.”
“Patrick was incredible! From the moment we walked in the door, he was able to answer all of our questions. He explained everything clearly and he did everything to help us in regards to purchasing our new mattress. We were so grateful for his service!”
“Horace and Stephen went above and beyond for my family during the chaos of Black Friday. They emailed after business hours, returned my calls, and worked with the bank to make my order happen our new mattress!”
“I had a great experience at this furniture store! The selection is stylish and high quality — I found exactly what I was looking for. A special thank you to James, who was incredibly kind, helpful, and very cooperative throughout the whole process. Their free delivery service is a big plus and made everything even easier. Highly recommend this place if you’re looking for beautiful furniture and excellent customer service!”
“Excellent Experience!! Ms. Vida was very professional, patient, and did an Outstanding job advising me on which mattress to purchase. Overall a wonderful Customer Service experience. Thank You Vida for the attention to detail, knowledge of the product, and support!! Keep up the great work!”
“So she asked me, "What's a LUX?" "I don't know", I replied, "but google will. Hey google, what's a lux?", I blabbed in the general direction of the phone. "A lux is one lumen per meter squared." Sound pretty dim, doesn't it? Then we went in to LUX Furniture Gallery, and let me tell you, we got dazzled.Lux Furniture is a great store. We went in looking for a simple glider. You know, one of those rocking chairs that moves forward and backward? We came away with so much more.Matt, one of the salesmen, came over to see if he could help. As we got talking, we told long stories of woe about how we had an uncomfortable chair and couch, how we would like a 42" round table.Next, while we were talking to Matt, Ali came over to meet us. Together they showed us different tables, chairs, A couch and ... get this ... a dining room hutch.Ali really knows his stuff having worked in the biz for decades. He did a great job explaining out options and I am glad he did. Our old couch gives me backaches. Our old table is too big and just holds junk. We need a hutch to display crystal and such and to add some storage.So, if you need a futon, wander over to Lux Furniture Gallery and enjoy a short stay. Take a ride on the zero G chair and probably go home with more than you expected.Thanks Ali and Matt. We enjoyed meeting ya.”
“Margie and her team were professional and extremely helpful with our purchase. Highly recommend visiting and seeing Margie for any purchases, you are considering!”
“Kabir was super helpful and polite!! I came in just browsing, found a couch, kept it in the back of my mind to but he was so polite and straight forward, I had to buy it ?? def good customer service, and quick!”
“Helpful and knowledgeable staff - incredibly quality inventory of furniture. Simple and professional delivery. Recommend looking at their inventory, you'll find top quality stuff”
“Saboor from Marlo Furniture Alexandria was spectacular! I was in need of a bedroom set for my third home and he was more than helpful in assisting me. It was pretty late when I arrived to the store, but Saboor immediately helped me find the right set that was within my budget. He shared a wealth of information about the different types of bed sets, night stands and mattresses and helped explain the differences in quality. He did not pressure me or push any crazy sales tactics on me. I immediately felt comfortable with him as we toured the showroom, he felt like family. He made me feel at ease with the delivery situation as I needed quick delivery. I also needed the items I selected wrapped for moving. He quickly came up with a solution to all of my concerns 1. Price 2. Fast delivery and wrapping 3. Box spring for the Mattress I selected. Saboor is a solution guy and honest and I appreciated that so much. Honestly the best sales experience I have had in years. Very friendly. I will definitely be back with more business with Marlo. Thank you.”
“Matt was very knowledgeable about the products Ashley sells and was very friendly while helping us look for a sofa. He was able to answer all of our questions in great detail and made buying a sofa for our first home enjoyable! We will definitely be back to shop at this location in the future!”
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“My wife and I went to Mattress
Firm, and Kobby was extremely helpful! He gave us several choices to consider which allowed us to make our selection. He takes his time, and connects with his customers. Will definitely come back for future mattress needs.”