“Great and reliable service as well as good deals on phones. Best phone company I've been with so far. The person working when we went in was very knowledgeable”
“I have been with Boost mobile for about 4 years now. I like the place and the service. I have really no issues with Boost. They let me each year to get a new phone and make payments. This time I just bought my Samsung galaxy A13 5G. I told her I would get my there if they could beet the price I found online. I new what phone I wanted. They had it in stocks. I told what she had to beet and she did by $50.00. I liked that. I also got some free accessories . I had a pleasant experience with the associate she was able to help me with no problems about anything to activate my phone. I get the low data on my phone. So I can have a cheap bill. The service is hassle free. No issues with drop calls no problem with using the phone and internet. Smooth sailing. So that is why I would recommend the Boost store in Vinton VA.”
“So if I'm being honest I had previously sworn off cellular sales because of Asurion (satan reincarnated as a cell phone insurer) but in a pinch, I needed a phone and wound up at the location on 419... I got a pixel 6 pro (which I was looking for) and it's garbage. The agent did kinda push it, but I also definitely expected to walk out with that phone. The process was very quick, painless and easy, and legit, it was the first time I've ever left a Verizon store happy. It was clear pretty quick that the pixel 6 pro is awful though... Idk how they haven't like, been forced to recall them all and refund everyone fooled into getting one. That's beside the point-but Google jerked me around with customer service and I really wanted to love it, so I was sure I missed my return window. After 29 days, the phone was being a normal pixel (frozen OS and apps don't work) as I drove past the store. I put on my Karen pants and prepared for war; I've been in this boat before and always faced defeat; but not this time. I was determined to emerge victorious.
I walked in, Dustin helped me. He was very courteous, helpful and disarming. Ultimately, it was no big deal-I was able to return the thing and pre-order an s22, holding onto the pixel til it arrived. Sweet.
Cellular sales used to be like, a pointless place. They couldn’t do everything the corporate stores can and you were guaranteed to over-pay and leave the place angry. That has totally flip flopped. I try to only go here now and they’re able to help in a much more human way than the rigid corporate stores.”