Mobile Phone Accessories in Roanoke, VA

13 locations found near Roanoke
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“We bought 2 iPhone 15ProMax's at this store and our salesman went over and beyond great service throughout the process. This included meeting us at the store on his day off so we could get the first delivered iPhone.Go to this store and ask for John Melki, highly recommended!Nicholas R.Copper Hill, VA”

4.7 Superb64 Reviews

“Got my iPhone backglass replaced. The replacement back glass had some design defect which left a small hole around the flashligyt. The repair guy pointed it out to me before I even saw it and he said he will put in a replacement free of cost when he gets the new supplies. Did it free of cost next week and the backglass has been working perfectly well.”

4.5 Superb62 Reviews

“I came there with my kiddo and immediately when we walked in the two men working were extremely helpful. I can’t remember their name but younger boys. Was patient, kind, super helpful and on top of things. They made jokes and conversation with my daughter and had an overall great experience.”

4.5 Superb53 Reviews

“I recently had the pleasure of receiving outstanding customer service at U.S. Cellular, and I cannot say enough about the wonderful experience I had. From start to finish, the U.S. Cellular team went above and beyond to ensure my satisfaction and exceed my expectations.From the moment I entered the store, I was greeted with a warm and friendly smile by the knowledgeable staff. Their genuine willingness to assist and their enthusiasm was truly refreshing. They immediately made me feel like a valued customer, and their positive attitude created a welcoming atmosphere.The representative who helped me demonstrated an impressive depth of expertise and guided me through the various plans and phone options available at U.S. Cellular. They patiently answered all my questions, showing a genuine commitment to understanding my needs and matching me with the perfect plan and device that fit both my budget and lifestyle.What truly impressed me was the attention to detail and the personalized approach to customer service. The representative took the time to explain the features and benefits of my new phone thoroughly, ensuring I felt comfortable and confident using it. They went the extra mile by setting up my phone and transferring all my contacts and data without any hassles or issues. The level of care and dedication shown was truly remarkable.Moreover, the U.S. Cellular team followed up with me a few days after my visit to check if everything was going smoothly and to see if I had any additional questions or concerns. This level of post-purchase support further exemplified their commitment to customer satisfaction, and it made me feel like a valued part of the U.S. Cellular family.Overall, my experience at U.S. Cellular was more than just a routine transaction; it was an exceptional experience that exceeded my expectations. The staff's knowledge, friendly attitude, attention to detail, and personalized assistance made a world of difference, setting U.S. Cellular apart from other service providers.I wholeheartedly recommend U.S. Cellular to anyone seeking exceptional customer service, reliable connectivity, and a team of professionals who genuinely strive to meet their customers' needs. Thank you, U.S. Cellular, for going above and beyond in making my experience outstanding!”

4.7 Superb30 Reviews

“My son broke my phone and I thought it was done for, it had no power. Mr. Musa fixed it right up and saved the day. Pricing beats other shops by a long shot. Thank you Mr. Musa!”

4.7 Superb20 Reviews

“I updated my phone and it changed the notification settings and I couldn't figure out how to turn setting back on but Anna who works the electric road store fixed it in minutes.”

4.2 Good55 Reviews

“We've been verizon customers for over 10 years, and I absolutely HATE having to upgrade my phone. I compare it to buying a car...yes, THAT much. But Alex Chin has absolutely changed that. He was honest and helpful, earned my trust quickly, and was efficient. He truly worked to answer all of our questions, made sure everything was just as we wanted, he was polite and hard working (he served multiple customers with excellent customer service to each at one time). He really is one of those people that you would return to THAT store or follow him to another one. He also treats his colleagues with respect, which says a lot. I hope the company treats him as well as he has us. He deserves that! We will definitely come back. This was much easier than we've EVER experienced, and the phones are great! Thanks, Alex, for all you did for us!”

4.3 Superb17 Reviews

“They are always there with answers and helping hand. Always polite and friendly. It reminds me of the way a business used to be run with respect and knowledge. She is an awesome human being. Many people could go far in the business world if they followed her example. God bless you and keep it up”

4.1 Good25 Reviews

“Harry was extremely patient and knowledgeable. Will definitely come back and work with him again! The store is clean and well organized. We were greeted and put on a list so we knew when our turn was. The store is run well, and I’m sure all the staff are great, but we thought Harry went above and beyond to take care of us.”

4 Good42 Reviews

“Boost has the best prices on replacement phones in the area. I've been with a ton of other providers, but I go through 3+ phones a year (I work a physical labor job). I suppose I could always go the "phone insurance" route, but even then they only replace your phone so much. I would much rather buy a cheap 40.00 replacement smart phone that'll last me until I crack the screen or drown it with water then have to fork out 180.00 for the cheapest new phone if I was with another group (cough cough TMobile)”

3.8 Good34 Reviews

“Woke up to a dead phone this morning as it was plugged in all night. We first tried a different US Cellular store near us but the customer service was not good. We then went to our old reliable store on Valley View Dr. Fantastic customer service by Angel and James. Angel went above and beyond to help us out. Thanks so much !!”

3.5 Good41 Reviews

“There is always one guy in here that really takes care of his customers. Have not been disappointed in the service. Cricket itself sometimes feels subpart but overall satisfied for the price you pay.”

2.3 Poor22 Reviews

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