This Chartway Credit Union location has closed

304 Kellam Rd, Virginia Beach VA 23462

About Chartway Credit Union

Chartway Credit Union is known for its excellent and friendly staff who provide the best service. Members report feeling welcomed with warm smiles and being treated extremely well. The professional team is helpful in solving problems, such as with online banking, and in securing sound financial opportunities like car loans at great rates. Many members have long-term relationships with the credit union, spanning decades, noting how staff often greet them by name. Specific locations, like the one on Kellum Drive, receive high praise for exceptional and delightful customer service, making it a pleasure to visit. Employees there are noted for making members feel valued and for taking good care of their customers. In contrast, another branch is criticized for having rude and indifferent staff. Overall, Chartway is recognized for its community investment and for fostering service relationships where members feel helped and respected.