Checkered Flag BMW offers a high level of customer service and a seamless car-buying experience. Customers consistently praise the professionalism, friendliness, and knowledge of the sales team, especially highlighting staff members who are courteous, patient, and attentive to details. Many reviews mention the hassle-free process, with smooth transactions from initial contact to the final handover of keys, often accompanied by special touches like a red carpet experience and attentive service. The dealership strives to keep customers well-informed and comfortable, with staff members going above and beyond to ensure satisfaction. In addition to sales, the service department receives positive remarks, especially regarding communication and support. While some reviews mention issues like poorly packed parts arriving damaged, the business responds by updating customers on component conditions and reaching out to address concerns. Overall, Checkered Flag BMW demonstrates a strong commitment to customer care, making repeat customers and encouraging positive word-of-mouth. Whether purchasing a vehicle or handling repairs, clients appreciate the professional and friendly atmosphere that the dealership maintains, making it a trusted choice for BMW enthusiasts.
Mauricio Suarez and the entire Checkered Flag sales team were consummate professionals throughout my purchasing experience. Friendly, courteous, and exceptionally knowledgeable - and no pressure - can’t recommend this team highly enough!
March 2024
May purchase experience was amazing and Mauricio Suarez, assist me with my car buying experience, I will highly recommend Checkered Flag BMW, and Mauricio to all my friends and family, I am very happy with the easy process and the way Checkered Flag BMW conducted their way to do business..
March 2024
Big thanks to Christopher Grandison for putting us in our new X1, we couldn't be more pleased.
